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1ST LINE SERVICE DESK SUPPORT ANALYST - NOTTINGHAM

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

CompanyCloud & Infrastructure
AddressNottingham, Nottinghamshire
CategoryCustomer Service
Job typePermanent
Date Posted 3 days ago See detail

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

3 days ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

2 days ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

3 weeks ago seen See more...

Digital Support Analyst

Lincolnshire Housing Partnership

Grimsby, Lincolnshire

£31,754 + great benefits

An employee wellbeing package worth up to 1200 annually through our benefits partner Westfield Health. Discounted Shopping Vouchers through Westfield Health. Opportunities to learn new skills and knowledge through our fantastic c...

yesterday seen See more...

1st Line Support Analyst

Adria Solutions Ltd

Gaydon, Warwickshire

£30,000 - £35,000/annum

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

2 days ago seen See more...

Customer Support Engineer, 1st Line Support, Service Desk

People Source Consulting

Belfast, County Antrim

£32,000 - £38,000/annum 3% pension+28 days holiday

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

2 days ago seen See more...

Service Desk Support, Incident Analyst SC Cleared

Sanderson

Hampshire, England

Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who...

4 weeks ago seen See more...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

a month ago seen See more...

1st Line Support, Service Desk Support Analyst

It Recruitment Solutions

Reigate, Surrey

25000.00 - 27000.00 GBP Annual + Benefits

Windows OS. O365. Active Directory. Desktop Hardware/IP Phones/Printers. Basic Windows Server. Basic Network Infrastructure. Software and Business Applications. 9 day fortnight/4.5 day working week. 25 days holiday with buy/sell o...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support

Concept Resourcing

York, North Yorkshire

£23,000 - £26,000/annum

Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Prov...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support, York

Concept Information Technology

York, Lancashire

€23,000.00 - €26,000.00

Then this may be the role for you:Job Title: First Line Support - Service Desk AnalystMy client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various se...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support

Leidos

Bristol, Bristol

Provide first line customer support in response to incidents and service requests. This support includes technical assistance for issues related to computer systems, software and hardware for company-supported and military specifi...

2 months ago seen See more...

IT Support Analyst | Ashdown Group

Ashdown Group

London, Greater London

Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. This is an excellent opportunity for an accomplished IT Support Analyst to joi...

2 days ago seen See more...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

2 days ago seen

Data Analyst: Oracle Support

Harris Federation

CR01L

£45,000 - £55,000

Ensuring data is cleaned, prepared, and, where needed, transformed to Oracle standards enabling high level of accuracy and relevance. Supporting migration activities where required. Conducting routine data management activities to...

2 days ago seen

Business Analyst: Oracle Support

Harris Federation

London, England

£45,000 - £55,000

High levels of numeracy with excellent attention to detail. Strong analytical and problem solving skills. Strong communication and interpersonal skills, with the ability to convey complex concepts to wide range of users. Familiari...

3 days ago seen See more...

Lead Application Support Analyst

Elevation Recruitment Group

Sheffield, South Yorkshire

£35,000 - £45,000/annum

Provide timely and efficient software support for the ERP/back-office system and integrated applications. Lead the scoping, design, and implementation of application configuration changes, adhering to best practices and change man...

7 days ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a week ago seen See more...

IT Support Analyst

Jiyu Consulting Ltd

Bristol, Bristol

£20,000 - £25,000/annum

Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops,...

a week ago seen See more...

Service Desk Support

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum negotiable

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

a week ago seen See more...

Help Desk Support Specialist

Morris Sinclair Recruitment

Lancing, West Sussex

Competitive

Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Ability to thrive in a fast-paced, client-focused environment - you live for the a...

a week ago seen See more...

Software Support Analyst (Bespoke Software) - Milton Keynes/Hybrid

Pulse It Recruitment Ltd

Milton Keynes, Buckinghamshire

19000.00 - 27000.00 GBP Annual + Benefits

Client Management. Customer Support. 1st Line Bespoke Software Support. Problem Management. SLA Management. Ticket Management. Customer satisfaction. Bespoke Software Support. Agile (ideally). An attractive starting salary! A chan...

a week ago seen See more...

Production Support Analyst Risk

Efinancialcareers

South East

Competitive salary

Provide business support to users and act as second line/third line of support. Analyse data quality/system issues and remediate to these. Provide daily sign-off on main services (Risks, VaR, Limits). Analyse the weekly issues an...

2 weeks ago seen

Application Support Analyst

C4S Search Ltd

Wiltshire, England

£30,000 - £40,000 per annum

Application Support: Application administration, Understanding system configuration, identifying configuration issues, system testing, problem resolution. Business Analysis: Analysing processes, identifying requirements, and trans...

2 weeks ago seen See more...

Service Desk Analyst

Venn Group

West Yorkshire, England

£11.44 per hour

Have a confident telephone manner. Have an interest in the IT Sector. Be able to provide first line IT support to users. Escalate issues when they cannot be resolved initially. Document all calls, issues and resolutions received b...

2 weeks ago seen See more...

Service Desk Analyst

Recardo Group Limited

Derbyshire, England

£23,000 - £25,000 per annum

Respond to incoming support requests via phone, email, and ticketing system in a timely and professional manner. Diagnose and troubleshoot basic technical issues related to hardware, software, and network connectivity. Escalate co...

2 weeks ago seen See more...

Service Desk Analyst

Savills

Cambridgeshire, England

Salary negotiable

Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner. Document all user identification information, including name, department, co...

2 weeks ago seen See more...

Service Desk Analyst

Picture More Ltd

Peterborough, Cambridgeshire

24000.00 - 27000.00 GBP Annual

Configuring and troubleshooting support issues. Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner. Document all user identification information, including name, de...

2 weeks ago seen See more...

Senior Service Desk Analyst

Technical Placements Ltd

Maidstone, Kent

Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities. Collaborate with service analysts across all GIS functions to...

2 weeks ago seen See more...

IT Support Analyst

Require Consultancy Ltd

Tisbury, Wiltshire

£28,000 - £32,000/annum

Providing support to internal IT operations including hardware / software management & maintenance, daily I.T. support covering a range of platforms Internal IT Support - 1st Line response Web App upgrades Managing client Databas...

2 weeks ago seen See more...

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