Desk Support Analyst jobs in London, England

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IT SUPPORT ENGINEER / SERVICE DESK ANALYST / IT TECHNICIAN

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

CompanyAwd Online
AddressLondon, England
CategoryIT
Salary£32,000 per annum
Job typePermanent, full-time
Date Posted 3 weeks ago See detail

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

IT Support Analyst | Ashdown Group

Ashdown Group

London, Greater London

Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. This is an excellent opportunity for an accomplished IT Support Analyst to joi...

Business Analyst: Oracle Support

Harris Federation

London, England

£45,000 - £55,000

High levels of numeracy with excellent attention to detail. Strong analytical and problem solving skills. Strong communication and interpersonal skills, with the ability to convey complex concepts to wide range of users. Familiari...

IT Support Analyst

Carrington Recruitment Solutions

London, England

£38,000 - £43,000/annum

IT Support Analyst required to work for a fast growing business based in Central London. Read on for more detailsExperience required:3+ years of hands-on experience in both user and systems support, or related IT roles. An und...

3rd Line Support Analyst

Russell King Associates

London, England

£55,000 - £65,000/annum

Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd Line Support. Actively monitor and review system alerts....

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

IT Support Analyst (12 month contract)

A&O Shearman

London, Greater London

Competitive

Resolving incidents and work orders assigned to the Deskside Team in Helix, our ITSM software. Assisting with daily morning moves. Update customers on progress of their incidents and requests and ensure customer expectations are m...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit an experienced and proactive Service Desk Analyst to join one of our prestigious, Global Law Firm clients on a permanent basis at their London office. The Service Desk Analyst will be respons...

Temporary Hybrid 1st and 2nd Line Support Analysts

Love Success Recruitment

London, England

155.00 - 234.00 GBP Daily

Serve as the initial and secondary point of contact for end-users experiencing IT issues, providing immediate assistance and resolution. Log, categorise, and prioritise incoming help desk tickets, ensuring accurate documentation a...

Digital Education Support Analyst - hybrid

Imperial College London

South Kensington, Greater London

£44,309 - £53,558 per annum

Providing day to day support for the software products, platforms and services that underpin teaching and learning. Adopting an agile approach to innovation and implementation activities for digital tools. Build enduring client an...

Salesforce - Business Systems Support Analyst

Sanderson Recruitment Plc

London, England

40000.00 - 45000.00 GBP Annual + Benefits

Someone who considers themselves a salesforce SME. Experience with FS/insurance. Strong novidea experience and have ITIL knowledge. Strong analytic and communication skills. Work with team in learning and providing support on the...

Service Desk Analyst - up to GBP42,000 - Hybrid - Canary Wharf

Involved Solutions

London, England

37000.00 - 42000.00 GBP Annual

Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams. Active Directory experience. Windows 10 experience. Experience working in professional services. Customer Service experience. Strong communication skill....

Junior Service Desk Analyst

Age Uk Group

London, England

£26,600 - £29,400 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

Application Support Analyst

Slr Consulting

London, England

Competitive

Partner with Service Delivery and Business Systems teams to champion a programme of enhancement and standardisation for our critical global business applications. Play a pivotal role within the Global IT Team, providing global ass...

Application Support Analyst - Housing

Blue Octopus Recruitment Ltd

London, England

Up to £42,000

Respond to and resolve user-reported issues related to applications promptly. Diagnose and troubleshoot software problems, providing effective solutions to minimize downtime. Interact with end-users to understand their application...

Junior Service Desk Analyst

Age Uk

London, England

£26,600 - £29,400 a year

Strong interpersonal skills with an ability to communicate effectively. Competent presentation skills. Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills. Computer literate...

IT Support Analyst

Picture More Ltd

London, England

£28,000 - £34,000/annum

Competitive salary and great benefits package. Gain exposure to a range of technologies for personal and professional growth. Provide remote and on-site support for users. Deskside/technical support. Offer application support and...

Second Line Technical Support / Help Desk

Operations Resources

London, England

£30,000 per annum

You will be looking after systems, incident and chain management while offering Technical Support where appropriate to a UK wide base or a major European country. You should have expereince of typical microsoft products, any exper...

Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

First Line Support / ICT Analyst

Harvey Nash

London, England

£30000.00 - £35000.00 per annum + + Bonus and Benefits

Windows 10/11 admin experience. Hardware experience. Microsoft Stack Experience (365 administration or SharePoint or Azure or Exchange)....

Window Desk Side Support Engineer

Randstad Technologies Recruitment

London, England

Competitive

Job title: Windows Deskside Support EngineerLocation: London (100% onsite)Role Type: Contract role (3 to 6 months)Rate: upto 190/day inside ir35 under umbrella.One of our clients who is a Global IT Digital Solutions is looking fo...

IT Support Analyst

Acacium Group

London, England

Work with the Application Support team, making and aiding the resolution of incidents, and collaborate as a subject matter expert with internal stakeholders. Collaborate with wider teams and partner to translate user stories into...

Junior IT Support Analyst

Proactive Appointments

London, England

£25,000 - £30,000/annum

Ensure overnight backups have run successfully. Check any other overnight routines and batch file updates etc. Ensure network resilience. Monitor server and firewall status. Ensure constant internet availability. Address outstandi...

IT Support Analyst LMS 2406

Mrc Laboratory Of Medical Sciences

London, England

£29,808 to £31,671 plus London Allowances (£3,727& £1,402) per annum

Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. Our unique IT infrastructure will expose you to a diverse computing environment that u...

Technology Support Analyst - International Law Firm!

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit a talented and focused Technology Support Analyst to join one of our prestigious, International Law Firm clients on a permanent basis at their stunning London offices. Our client, who special...

Service Desk Analyst - Fully Remote!

Ryder Reid Legal

London, England

Job Reference: JO0000005255. Date Posted: 15 April 2024. Recruiter: Ryder Reid Legal. Location: London. Salary: On Application. Sector: Other Legal. Job Type: Permanent. Work Hours: Full Time. Provide solutions to customer problem...

Service Desk Analyst

Deerfoot It Resources Limited

London, England

£35,000/annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

IT Support Analyst

Harvey Nash

London, England

£200 - £250 per day + Umbrella/PAYE (Inside IR35)

6 month initial contract (scope to roll). 250pd via Umbrella company (Inside IR35). Based in Green Park, London. They will expect you onsite 5 days per week (very occasional flexibility). Providing end user support for all employ...

Market Data Admin & Compliance Support Analyst

Computappoint

London, England

£200 Daily

Manage Market Data Systems and Trading Systems as well as Applications related to contract and agreements (new, old, renewal, termination, change of terms, queries). Manage vendor's Market Data License. Manage Exchange, Specialist...

Support Analyst (KYC)

Cer Financial Ltd

London, England

and submit complete and signed to Compliance Raise any concerns or red flags with team head in the first instance and escalate to compliance in line with KYC procedure. Provide regular updates to the deal team and the team head...