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Desk Support Analyst jobs in London

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IT SUPPORT ENGINEER / SERVICE DESK ANALYST / IT TECHNICIAN

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

CompanyAwd Online
AddressLondon, England
CategoryIT
Salary£32,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

2 months ago seen See more...

IT Service Desk Analyst

Carousel Consultancy Ltd

London, England

£35,000 - £40,000 per annum

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

a week ago seen See more...

Azure Application Support Analyst | Proactive Appointments

Proactive Appointments

London, Greater London

Strong Application Support. Azure Administration. PowerShell/Python. Understanding of core infrastructure services, eg, Networks, Domain, Firewalls etc. High Availability concepts. Monitoring tools (Pingdom, Solar Winds etc.) Wind...

a week ago seen See more...

Colleague Digital Support Analyst

Nhs Property Services Ltd

London, England

£30,000/annum Starting from £30,000

First point of contact for all colleagues, incident & request management. In-depth investigation of hardware and application issues, remote monitoring of site networks, and infrastructure, proactive remote checks and maintenance....

a week ago seen See more...

IT Service Desk Analyst

Carousel Consultancy

London, England

£35,000 - £40,000/annum + great benefits

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

a week ago seen See more...

Trade Support Analyst Trading Support Analyst

Reed

London, England

£40,000 per annum

Trading Support Analyst / Trade Support Analyst Type: Full Time Permanent Role Location: London, Liverpool Street - Hybrid role Exciting opportunity to join one of the most respected and reputable investment venues for Tier 1 li...

a week ago seen See more...

IT Technical Support Analyst

Picture More

London, England

£35,000 - £45,000 per annum

Deskside/Technical Support. AV Support. Provide remote and on-site support for users. Offer application support and troubleshoot hardware issues. Proficiency with essential hardware: laptops, desktops and phones. Essential softwar...

a week ago seen See more...

Data Support Analyst - Global Data Analytics

Bloomberg

London, Greater London

Leverage your customer service skills to provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK). Use your customer service skills and subject matter expertise to educate and inform our clients. Build an...

a week ago seen

Application Support Analyst

Michael Page Technology

London, England

£70000 - £80000 per annum + + Bonus and Overtime Pay

Provide support for all trading and back-office platforms offered to both internal and external client base. Support business users offering second and third line support. Create and deploy PowerShell scripts providing a range of...

2 weeks ago seen

Product Support Analyst

Intec Select Limited

London, England

£300.00 - £350.00 per day

Build technical knowledge and expertise in the organisations market leading social media platforms various advertising products. Provide consultative guidance to sales teams and external clients on best practices and the organisat...

2 weeks ago seen See more...

Senior Deskside Support Analyst

Picture More Ltd

London, England

£45,000 - £52,000/annum

Provide 2nd line technical support, ensuring all issues are documented and resolved. Work with the team to manage all local hardware assets and assist with hardware upgrades and tracking. Provide support for audio visual/video con...

2 weeks ago seen See more...

Service Desk Analyst

Proactive Appointments

London, England

£40,000 - £42,000/annum

Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations. Efficiently log, prioritise, and monitor all incidents and serv...

2 weeks ago seen See more...

IT Service Desk Support

Adecco

Sutton, Greater London

£28,000 - £32,000/annum

Competitive salary. 25 days holiday plus additional leave for birthdays, weddings, and moving house. Annual bonus scheme. Annual medical checks and seasonal flu jabs. Wide range of development and training opportunities. Employee...

2 weeks ago seen See more...

IT 1st Line Support Analyst

Ambition Institute

London, Greater London

£22,770 per annum + £3,000 London weighting

Provide first line hardware & infrastructure IT support to users across our organisation on tickets raised for any systems. Work with the Senior Associate to resolve tickets in your queue within the KPI set by the team. Work with...

2 weeks ago seen See more...

IT Support Analyst

University Of The Arts London

London, England

£32,624 to £39,342 per annum.

With a can-do attitude, youll play a vital role in supporting users both remotely and desk-side, with most of your work being escalated from our IT Service Desk. You will need a professional IT qualification / technical degree or...

2 weeks ago seen See more...

Business Support Analyst

Finitas

London

£30000 - £38000 per annum

Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resol...

2 weeks ago seen See more...

2nd Line IT Support Analyst

Amtis Professional Ltd

London, England

£34,000 - £37,000/annum

2nd Line Technical Support / Service Desk Experience. MS Azure and MS Office 365. ERP Systems. Helpdesk / Ticketing Software, MS Service Manager, HEAT or Remedy. Windows Desktop and Windows 7 & 10. Windows Servers. Active Director...

2 weeks ago seen See more...

Trade Floor Desktop Support Analyst

Acora

London, England

We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things.Based in the UK,with offices globally USA, South Africa, Sri Lanka, Kuala Lumpur and Macedonia,we now provid...

3 weeks ago seen See more...

Business Support Analyst

Devonshire Appointments

London, England

Leading the setup and maintenance of data pipelines, ensuring reliable and automated data management. Creating and delivering detailed Power BI reports and providing project-based analysis to meet business needs. Training and supp...

3 weeks ago seen See more...

Software Support Analyst

Advantage Resourcing

London, England

£32,000/annum

Capturing, updating, uploading, and managing data in the G-Trac knowledgebase system, which is now transitioning to a SaaS This involves extensive and routine data entry tasks related to companies and individuals as part of our cl...

3 weeks ago seen See more...

Graduate IT Support Analyst

Coulter Elite Resourcing

London, England

£28,000 - £30,000/annum

To provide first line support on BAU and walk-ups. Basic administer the Active Directory as required. Basic administer the O365 product suite (Exchange online, SharePoint, AD Sync) as required. To set up the hardware, software and...

3 weeks ago seen See more...

Azure Application Support Analyst

Proactive Appointments

London, England

£36,000 - £44,000/annum Remote

Strong Application Support. Azure Administration. PowerShell/Python. Understanding of core infrastructure services, e.g., Networks, Domain, Firewalls etc. High Availability concepts. Monitoring tools (Pingdom, Solar Winds etc.) Wi...

3 weeks ago seen See more...

Service desk Analyst

Akton Resourcing Ltd

London, England

£20 - £21/hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

3 weeks ago seen See more...

Charles River SME Support Analyst

Hays Technology

London, England

£80,000 - £85,000/annum Circa £85,000

Will be a Support Analyst/Business Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support ser...

4 weeks ago seen See more...

IT Support Analyst | Ashdown Group

Ashdown Group

London, Greater London

Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. This is an excellent opportunity for an accomplished IT Support Analyst to joi...

a month ago seen See more...

IT Support Analyst

Carrington Recruitment Solutions

London, England

£38,000 - £43,000/annum

IT Support Analyst required to work for a fast growing business based in Central London. Read on for more detailsExperience required:3+ years of hands-on experience in both user and systems support, or related IT roles. An und...

2 months ago seen See more...

3rd Line Support Analyst

Russell King Associates

London, England

£55,000 - £65,000/annum

Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd Line Support. Actively monitor and review system alerts....

2 months ago seen See more...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

2 months ago seen See more...

IT Support Analyst (12 month contract)

A&O Shearman

London, Greater London

Competitive

Resolving incidents and work orders assigned to the Deskside Team in Helix, our ITSM software. Assisting with daily morning moves. Update customers on progress of their incidents and requests and ensure customer expectations are m...

2 months ago seen See more...

Temporary Hybrid 1st and 2nd Line Support Analysts

Love Success Recruitment

London, England

155.00 - 234.00 GBP Daily

Serve as the initial and secondary point of contact for end-users experiencing IT issues, providing immediate assistance and resolution. Log, categorise, and prioritise incoming help desk tickets, ensuring accurate documentation a...

2 months ago seen See more...

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