Graduate It Support Analyst

Graduate IT Support Analyst

London

£28,00 - £30,000 Reviewed after Probation period

Are you a passionate Graduate, looking for an exciting new IT role to start your career in a large scale Fin-Tech company?

Coulter Elite Resourcing are currently looking for a Graduate IT Support Analyst to join this amazing company.

As part of a busy team, the IT Support Analyst will facilitate moves, adds and changes, including laptops and peripherals, video-conferencing and portable devices. They will primarily work with BAU, walk-ups and assisting the team in its day-to-day IT work.

The Company are one of the worlds largest Fin Tech Companies around based in Central London.

Principle Responsibilities for the Graduate IT Support Analyst:-

• To provide first line support on BAU and walk-ups
• Basic administer the Active Directory as required
• Basic administer the O365 product suite (Exchange online, SharePoint, AD Sync) as required
• To set up the hardware, software and telecoms for new users and be involved in orchestrating any desk moves.
• To undertake user administration and housekeeping such as resetting passwords, creating documentation, patching devices etc.
• Liaison with external parties when required
• End user device build out (Intune, ABM, JAMF)
• To ensure the meeting/conference rooms are kept tidy without issue ensuring video-conferencing endpoints and infrastructure cabling works are spot on every day.
• Provide regular and reliable updates to the team leader on task progression and closure
• Assisting Senior Stakeholders
• Assisting Users from other offices around the world.

Person specification:-

• A degree in Engineering, Scientific, IT or Mathematical degree.

• Knowledge of Windows and Apple Operating System
• Knowledge of ITIL will be beneficial
• Good comprehension of current IT hardware technologies and software
• Great problem solving using a range of sources and methods; suggesting innovative and creative solutions

• Excellent verbal and written communication skills.
• Able to build rapport/relationships (With clients).
• Strong analytical, Problem solving and Logical thinking skills.
• An interest in IT & financial sector.

This is a full time permanent Graduate IT Support Analyst position, with flexible working hours during the week on a night shift basis either early or lates, offering an annual salary of £30,000 plus to be reviewed after probation, paid holiday, pension scheme, discount scheme on all company products and free car parking.

If this Graduate IT Support Analyst position sounds like you, then please forward your CV to Ashley at Coulter Elite Resourcing.

Coulter Elite Resourcing is an independent recruitment consultancy with a head office in Peterborough, Cambridgeshire supplying permanent, temporary and contract personnel from office junior through to the highest levels of management both locally and nationally. Our area of recruitment are Commercial, FMCG, Engineering, Technical and IT