Full-time Complaint Manager jobs in England

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COMPLAINTS MANAGER

Your ability to influence stakeholders across the organisation will be essential in driving positive change and implementing best practices in complaints management and your responsibilities will include adding rigor to the compla...

CompanyPositive Employment
AddressSouth East
CategoryCustomer Service
Salary£32.00 - £33.75 per hour
Job typePermanent, full-time
Date Posted 2 days ago See detail

Complaints Manager

Positive Employment

South East

£32.00 - £33.75 per hour

Your ability to influence stakeholders across the organisation will be essential in driving positive change and implementing best practices in complaints management and your responsibilities will include adding rigor to the compla...

Complaints Manager

Onebright

North Yorkshire, England

High level understanding of the essential principles and components of clinical or FCA regulated working environment. Knowledge of confidentiality codes, procedures, and legislation. 5 years + Management experience in a complaints...

Corporate Complaints Manager

London Borough Of Hackney

London, England

£55,158 - £56,151

Knowledge of housing services would be helpful but it's important that you have the right skills around, for example, leadership, learning, relationships, and decision making that we are looking for. Its one of the most sought-af...

Student Complaints, Appeals and Assessment Manager New

University Of The Arts London

London, England

Competitive

The opportunityUniversity of the Arts London (UAL) is looking for a Student Complaints, Appeals and Assessment Manager to join our team on a fulltime, permanent basis.You will lead, manage and coordinate the University's complain...

Complaints Manager

Service Care Solutions - Social Work

South East

£35.00 per hour

Manage a team of complaints officers and ensure that complaints are handled in a timely and efficient manner. Provide guidance and support to the team in handling complex complaints. Ensure that all complaints are investigated tho...

Housing Complaints Operations Manager

Spencer Clarke Group

South East

£400.00 - £500.00 per day

This role will entail extensive backlog management and clearance, whilst motivating, training and leading the team to achieve this. Oversee the complaints teams and manage the entire complaints process. Establish and maintain KPI'...

Complaints Resolution Manager

Brown & Brown

Kent, England

Salary negotiable

Receive, log, acknowledge and investigate complaints, gathering all necessary information and evidence to reach fair and informed decisions. Listen empathetically to grievances and clearly outline to complainants the actions that...

Senior Manager – Complaints Resolution

Skipton Building Society

Skipton, North Yorkshire

£62,800 to £62,800 per annum

Hours:Full time and permanent role Hybrid working from Skipton Head Office 35 hours per week - 9am - 5pmSalary:62,800 Per AnnumClosing Date:Wed, 3 Jul 2024Customer Relations / Complaints ResolutionSenior Manager:Salary : Up to...

Group Complaints Manager

Employment Specialists Ltd

Ipswich, Suffolk

Competitive

Handle customer complaints from initiation to resolution, ensuring adherence to Regulatory requirements and Company policies. Investigate complaints thoroughly, gathering all necessary information and evidence to reach fair and in...

Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

Group Complaints Manager

Employment Specialists Ltd

Suffolk, England

Handle customer complaints from initiation to resolution, ensuring adherence to Regulatory requirements and Company policies. Investigate complaints thoroughly, gathering all necessary information and evidence to reach fair and in...

Housing Complaints Manager

Spencer Clarke Group

London, England

£300.00 - £500.00 per day

Leading on and supporting the timely resolution of Housing complaints, including Ombudsman complaints, Stage 1 complaints and Stage 2 complaints. Monitoring and evaluating the performance of the complaints team, ensuring service i...

Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...

Complaints and Claims Manager

Nhs Jobs

Liverpool, Merseyside

£43,742.00 to £50,056.00 per year

A key role will be to ensure CCC learns from complaints, claims and PALs enquiries/concerns, providing detailed reports and trend analysis and facilitating changes in practice as appropriate. The successful postholder will be base...

Complaints and Engagement Manager

Derby City Council

Derby, Derbyshire

£42,403 - £45,441 a year

We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.To apply for this role, please outline in your...

Complaints Senior Manager

Efinancialcareers

South East

Competitive salary

Manage and oversee the entire complaints process within the Risk & Compliance Department. Ensure all complaints are handled in a timely, fair, and effective manner, in accordance with regulatory standards. Develop and implement co...