Full-time Contact Centre Agent jobs

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CONTACT CENTRE TEAM LEADER

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

CompanyReed Business Support
AddressLondon, England
CategoryCustomer Service
Salary£32,000 - £35,000 per annum, inc benefits
Job typePermanent, full-time
Date Posted yesterday See detail

Contact Centre Team Leader

Reed Business Support

London, England

£32,000 - £35,000 per annum, inc benefits

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

Team Manager Contact Centre

At Management

Leicester, Leicestershire

£30,000 Annual

Lead a team of agents to meet and exceed business objectives, ensuring that key financial, operational, and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against a...

Contact Centre Sales Advisor - Glasgow

Sky

Dennistoun, Glasgow City

Join us as a Contact Centre Sales Advisor in our Glasgow Contact Centre earning 24,400 per annum with incentives on top you can earn an extra 4,900 on average by achieving targets.We operate a hybrid working pattern which allo...

Customer Service Advisor - Helpdesk / Contact Centre

Local Pensions Partnership

Lancashire, England

£22,900 per annum

If so, we want to talk to youA glance at the role: We have the opportunity for a Customer Service Advisor to come and join us working on our Pensions Helpdesk, starting on 5th August 2024. You will join a friendly, welcoming, and...

Head of Customer Contact Centre

Bernicia

Ashington, Northumberland

£68,344

Were looking for an exceptional, talented customer centric leader who is results driven with the right skills, qualities and proven track record to achieve a high-quality customer experience across all digital and telephony chann...

Training and Development Specialist - Contact Centre Operations & Complaints

Peabody Trust

Basildon, Essex

Circa £28,000

Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? . Are you able to organize and prioritize workload, assess problems, and evaluate solutions? . Do you have...

Aftersales Contact Centre Advisor

Bmw Careers

Banstead, Surrey

You will also handle all customer objections and advise on estimated costs of repairs and work to be undertaken.As part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and ot...

Call Centre Agent

Taylodge Limited

Watford, Northamptonshire

From £24,349 a year

Center Represe. tive to join our te. As a Call Cent. first point of cont. ustomers,. oviding exceptio. If you have. sion for helping others, and the ability to thrive in a fast-paced environment,....

Customer Service Advisor - Contact Centre

Ikea

Sheffield, South Yorkshire

£12 an hour

12.00 hourly rate (24,336.00 PA). Living Wage Foundation Employer. 39 hours per week over 5 days out of 7 and every 2nd weekend, working from our IKEA Peterborough Unit. Various shifts available between 07:00 20:15 hours. Afte...

Contact Centre

Pertemps Newcastle & Gateshead

Tyne And Wear

£11.77 per hour

Previous experience working in a UK call centre is essential (6 months or more). Ability to work under pressure. Comfortable with high call volumes. Excellent computer skills. Location: Doxford Park, Sunderland. Pay: 11.77 per ho...

Contact Centre Team Leader

Red Recruitment

Kent, England

Salary: 33,000 per annum plus an achievable bonus of 2,500 paid quarterly. Hours: Monday - Friday, hours between 9am - 5.30pm (37.5 hours per week). Contract Type: Permanent. Location: Sevenoaks. 31 days annual leave, including...

Contact Centre Advisor

Metro Bank

Avon, England

What you will do: Provide fantastic service and support to our customers over the phone and via Live Chat Be a representative of the Metro Bank brand and its culture Advise our customers on all types of queries such as: bala...

Contact Centre Manager

Morgan Jones

Kent, England

£33,488 - £37,715 per annum

To lead the Contact Centre and a team of Virtual Advisers to deliver the National Careers Service, ensuring an efficient, effective and professional service is provided. To lead on all aspects of the Contact Centre operations, inc...

Contact Centre Team Manager / Call Centre

Awd Online

South East

£42,000 per annum, inc benefits

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

Call Centre Agent

Vermelo Rpo

Cambridgeshire, England

£22,308 per annum

We're seeking friendly and enthusiastic people to join their administration and customer service teams. The role is working within a leading Insurance Group who are invested and committed to their employee's personal development a...

Training Manager - Contact Centre

Sopra Steria

Lancashire, England

£38,000 - £47,500 per annum

Lead and develop the Contact Centre Training team to be known for their innovative, accessible, outcome and customer focused blended learning and development solutions who contribute to the overall success of the wider team. Colla...

Business Analyst - Contact Centre - Birmingham

Sanderson

West Midlands, England

Contact centre customer implementation. People implementation. Business case, To be, planning....

SCUK FiBa Contact Centre Advisor (12 Month FTC) - hybrid

Santander Consumer Finance

Redhill, Surrey

Competitive salary of £24,538 per annum

Competitive salary of 24,538 per annum. 25 days holiday per annum, plus bank holidays. Annual bonus based on personal and company performance. 500 flexible benefit allowance. Generous pension contributions. Employee assistance p...

Contact Centre Claims Advisor

Hays Specialist Recruitment

York, North Yorkshire

£23,400.0 per year

Contact Centre experience/office based customer service experience desirable. Excellent telephone manner and an ability to adapt to different situations. Enthusiastic, passionate and positive. Self-motivated and resilient. Desire...

Contact Centre Advisor

Peabody Trust

London

Circa £24,400

Do you have experience working in an environment where you use different methods of communication and are expected to provide a high standard of service? Do you have strong organisational and administration skills? Do you have exp...

Contact Centre Advisor

Tall Grass Recruitment

Wythenshawe, Greater Manchester

£24,000 - £26,000/annum Plus Bonus

Contact a portfolio of qualified leads generated through our online unsecured loan platform. Assess customer applications and provide high-quality, tailored recommendations in line with compliance procedures. Offer informed advice...

Contact Centre Manager

Trigon Recruitment Ltd

Ashford, Devon

£33,488 - £37,715/annum

Lead all aspects of the Contact Centre operations, ensuring high-quality service delivery through telephone, email, text, webchat, and video calls. Maximise the performance of the Contact Centre against defined volumes and perform...

Contact Centre Advisor

Pension Protection Fund

Croydon, Greater London

£28,675/annum plus Civil Service Pension

This will be your first step into a career with us where you will receive full training from day one covering the PPFs pension schemes. The Contact Centre Team is at the heart of what we do here at the PPF, offering excellent cust...

Referral and Contact Centre Lead- CAS2

Nacro

Leeds, West Yorkshire

£34,252 - £34,253/annum

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Be prepared to make difficult decisions and support direct reports to make difficult decisions.Own and set direction for...

Customer Services Trainer - Contact Centre

Cactus Search

Buckinghamshire, England

£40,000 per annum

Design, deliver, and facilitate a range of learning programs and initiatives, including onboarding programmes, technical skills training, soft skills development, leadership/coaching programmes and compliance training. Utilise a v...

Team Leader - Contact Centre

Cca Recruitment Group

United Kingdom

Competitive

You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Preston, East Lothian

22900.00 - 22900.00 GBP Annual

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

Outbound Call Centre Agent

Hippo Motor Group

Blackburn, Moray

£21,500 - £26,000 a year

To be the first point of contact for our customers. To ensure all customers are contacted and assigned to an available Account Manager. To ensure all customer contact is followed up to maintain our CRM system. To hit minimum perfo...

Customer Service Centre Agent

Carrier

Livingston, West Lothian

Creating and managing of enquiries from both existing and new clients and recording information regarding customers account and the equipment required. Providing a high level of sales support by ensuring all enquiries are responde...

FIBa Contact Centre Advisor (12 month FTC)

Santander Consumer Finance

Surrey, England

Competitive salary of 24,538 per annum. 25 days holiday per annum, plus bank holidays. Annual bonus based on personal and company performance. 500 flexible benefit allowance. Generous pension contributions. Employee assistance p...