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REFERRAL AND CONTACT CENTRE LEAD- CAS2

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Be prepared to make difficult decisions and support direct reports to make difficult decisions.Own and set direction for...

CompanyNacro
AddressLeeds, West Yorkshire
CategoryCustomer Service
Salary£34,252 - £34,253/annum
Job typePermanent
Date Posted 2 weeks ago See detail

Referral and Contact Centre Lead- CAS2

Nacro

Leeds, West Yorkshire

£34,252 - £34,253/annum

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Be prepared to make difficult decisions and support direct reports to make difficult decisions.Own and set direction for...

2 weeks ago seen See more...

Customer Services Trainer - Contact Centre

Cactus Search

Buckinghamshire, England

£40,000 per annum

Design, deliver, and facilitate a range of learning programs and initiatives, including onboarding programmes, technical skills training, soft skills development, leadership/coaching programmes and compliance training. Utilise a v...

2 weeks ago seen See more...

Contact Centre Agents

Riada Resourcing

Belfast, County Antrim

£11.44 per hour

Join our client, Northern Ireland's leading public provider, dedicated to delivering high-quality services to the community. This role offers an excellent opportunity to learn and grow your skills among a vibrant team in the city!...

2 weeks ago seen See more...

Team Leader - Contact Centre

Cca Recruitment Group

United Kingdom

Competitive

You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a...

2 weeks ago seen

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Preston, East Lothian

22900.00 - 22900.00 GBP Annual

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

3 weeks ago seen See more...

FIBa Contact Centre Advisor (12 month FTC)

Santander Consumer Finance

Surrey, England

Competitive salary of 24,538 per annum. 25 days holiday per annum, plus bank holidays. Annual bonus based on personal and company performance. 500 flexible benefit allowance. Generous pension contributions. Employee assistance p...

3 weeks ago seen See more...

Contact Centre Agents

Safer Hand Solutions Ltd

Staffordshire, England

Immediate starts available. Hybrid working model. Supportive, friendly company mindset. Employee-centric approach to training and 121s. Uncapped commission and regular incentives. 25 days holiday, plus bank holidays. Social events...

3 weeks ago seen See more...

Contact Centre Advisors

W P Recruitment Hr Ltd

Newport, Wales

Contact Centre AdvisorsIndustry: InfrastructureLocation: Newport, Isle of Wight ( this is not a remote working role)Hours: 7am - 7pm dayshift / 7pm - 7am nightshiftDays: 4 on/4 off, on a rota basisDuration: Temp to Perm for the ri...

3 weeks ago seen See more...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Preston, Lancashire

22900.00 - 22900.00 GBP Annual

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

4 weeks ago seen See more...

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

4 weeks ago seen See more...

Claims Contact Centre Agent

Office Angels

Reading, Berkshire

£22,000 - £23,500/annum

Competitive salary of up to 23.5K with the potential to move up to a Senior Claims Contact Centre Agent and a salary increase for consistent high performance. Basic health insurance cover (upgrade option available after probation...

4 weeks ago seen See more...

Contact Centre Officer

Essex & Kent Police

Chelmsford, Essex

Competitive

Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...

4 weeks ago seen See more...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

4 weeks ago seen See more...

Contact Centre Admin

Rac

Walsall, West Midlands

£20,585.55 per year

As well as a competitive salary, youll have all these extra benefits:Eligibility to join our bonus scheme.Holidays - 23 days & bank holidaysOption to join RACs Group Personal Pension scheme where we will match / contribute up to...

4 weeks ago seen See more...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

4 weeks ago seen See more...

Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

4 weeks ago seen See more...

Contact Centre Shift Leader

Cambridge University Hospitals

Cambridge, Scottish Borders

£28,407 - £34,581 a year

pro rataSalary periodYearlyClosing23/05/2024 23:59Interview date10/06/2024You are invited to apply for the post of Shift Leader within the Contact Centre at Addenbrookes Hospital, supporting the Contact Centre Manager and Deputy C...

4 weeks ago seen See more...

Contact Centre Supervisor

Stratstone Bmw

Farnley and Wortley

Up to £38,000 a year

Youll be the driving force behind the Contact Centre Team, igniting their motivation and providing expert coaching to ensure targets and goals are achieved. Being a true expert and fully knowledgeable on our products and services...

4 weeks ago seen See more...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Lancashire, England

£22,900 per annum

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

4 weeks ago seen See more...

Contact Centre Improvement Lead

Belmont Recruitment

London, England

Competitive

Overall Purpose of JobTo strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements.The areas of operational responsibility i...

4 weeks ago seen See more...

Contact Centre Improvement Lead

Venn Group

South East

Competitive salary

Embed IT change with the workforce rather than build a new system. Ensure the effective handling of enquires and complaints received by service via all means of communication, including the oversight of office systems. Support the...

4 weeks ago seen See more...

Contact Centre Improvement Lead

Spencer Clarke Group

South East

£399.00 - £400.00 per day

Act as an operational lead, delivering training for a new IT system and embedding the associated changes. Ensure the effective handling of enquires and complaints received by service via all means of communication, including the o...

4 weeks ago seen See more...

Apprentice Contact Centre Agent

Candidate Source Ltd

West Sussex, England

£16,000 - £18,500 per annum

Undertaking the completion of the Level 2, Customer Service Practitioner apprenticeship programme (minimum 12 months, plus a 3-month End Placement Assessment - EPA). Undergoing training and complying with current and ongoing FCA r...

a month ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

a month ago seen See more...

Contact Centre Team Leader

Search

Lancashire, England

£31,000 per annum

A salary of 31,000. A monthly bonus of up to 500 per month for team performance. Brand new offices in Manchester. Equity inclusion with our SimpliSafe Inc. business. Competitive salary and annual bonus. 28 days holiday + bank ho...

a month ago seen See more...

Referral and Contact Centre Lead- CAS2

Nacro

ls6 4jp

£34,252 to £34,253 per year

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Key Skills, Experience and Knowledge Understanding and Commitment to the Nacros Values. Knowledge of the issues affect...

a month ago seen See more...

Quality Assurance Officer Contact Centre

Vibe Recruit

Romford, Greater London

£24,000 - £26,000/annum

Completion of telephony call recording reviews on a weekly/monthly basis, as per targets set. Maintenance of a QA data spreadsheets and compilation of monthly/quarterly/annual MI. Provide feedback to Call Centre Supervisor, Area M...

a month ago seen See more...

Sales Advisor (Contact Centre)

Lead Tech

LS21, Pool Bank, City and Borough of Leeds

£23,000/annum

This role is working full time hours between 8.00am - 8.00pm, Monday Friday and working 1 Saturday every 6 weeks. Hybrid working model. 23,000 basic salary -OTE 33,000. Following successful completion of the probationary peri...

a month ago seen See more...

Team Manager - Contact Centre

Sigma Connected Group

Birmingham, West Midlands

What being part of the Sigma Family means for you: Team Manager Office BasedAre you a confident leader who thrives on performance and wants to strive to achieve the best results possible. That's why we are seeking exceptional in...

a month ago seen See more...

Referral and Contact Centre Lead- CAS2

Nacro

Leeds, West Yorkshire

£34,252 - 34,253 per year

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Set clear objectives and performance targets for each direct report using the appraisal process and monitor throug...

a month ago seen See more...

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