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CUSTOMER EXPERIENCE MANAGER

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to...

CompanySword
AddressAberdeenshire, Scotland
CategoryAdvertising & Marketing
Salarynot provided
Job typeFull Time
Date Posted 5 days ago See detail

Customer Experience Manager

Sword

Aberdeenshire, Scotland

not provided

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to...

5 days ago seen See more...

Customer Experience Manager

The Scouts Association

London, England

£31,716 per annum

Prior experience operating as a manager in a Customer Experience focussed environment. Excellent communication and interpersonal skills, with an ability to influence and negotiate with a wide range of audiences, both internal and...

6 days ago seen See more...

Customer Experience Manager

Reed Business Support

Norfolk, England

£250.00 per day, inc benefits

Our client is seeking extra a Customer Experience and Scheduling Consultant. This role is full time initially until September 2024 but expected to be extended until March 2025. The role would be having 3 direct reports who each ma...

6 days ago seen See more...

Customer Experience Manager

Reed Business Support

Norfolk, England

£250.00 per day, inc benefits

Our client is seeking extra a Customer Experience and Scheduling Consultant. This role is full time initially until September 2024 but expected to be extended until March 2025. The role would be having 3 direct reports who each ma...

6 days ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

Surrey, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

a week ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

Lancashire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

a week ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

West Yorkshire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

a week ago seen See more...

Customer Experience Manager

Vermelo Rpo

London, England

Competitive salary

Provide SME knowledge to the business on Customer Experience measures, including NPS and CES. Collaborate with other CX Team colleagues to maintain survey question sets and design new surveys. Produce research briefs and discussio...

a week ago seen See more...

Customer Experience Manager

Ccr Recruitment Group

South East

£35,000 - £40,000 per annum, inc benefits

Address and resolve high-level customer complaints. Manage shipping orders, payments, and deliveries. Lead and support a small team. Answer customer queries. Researching products, and spotting trends in customer comments and inter...

a week ago seen

Customer Experience Manager

Search

South East

£50,000 per annum, inc benefits

Are you looking for your next opportunity as a Flex Customer Experience Manager within a FTSE 250 Property Investment and Development Company if so this might be the perfect career move for you.An exciting new role has arisen for...

a week ago seen See more...

Customer Experience Manager (3-12 months relevant experience required)

Starbucks - Cobra Coffee

Bristol, England

30000.00 GBP Annual

We're a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.What to expect You'll have previous experience...

2 weeks ago seen See more...

Senior Customer Experience Manager

Allison Homes

Fleet House Cygnet Road, Hampton Peterborough, PE7 8FD

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

2 weeks ago seen

Customer Experience Manager / Customer Services Manager

Recorra Limited

London, England

£40,000/annum

Meet Company quality standards for timeliness and accuracy of customer responses. Review and report on team performance against KPIs. Working with Marketing to ensure collateral and service information sheets are up-to-date and re...

3 weeks ago seen See more...

Customer Experience Transformation Manager

Efinancialcareers

West Midlands, England

Competitive salary

This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our Customer Experience strategies worldwide. If you are a strategic thinker with a passion for Customer Experience and a pr...

5 days ago seen See more...

Customer Experience Manager

Sudale Search & Select

South East

Salary negotiable

Bonus. Cash allowances for gym & mobile phone. Private Healthcare. Health Cash plan (including children). Pension scheme. Cycle to work scheme....

2 months ago seen See more...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

2 months ago seen See more...

Senior Customer Experience Manager

Ad Warrior

Peterborough, Cambridgeshire

£50k - 60k per year

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

2 months ago seen See more...

Customer Experience Manager

Atg Entertainment

Torquay, Devon

£30,000 - £35,000 DOE

TheTeatroBistro forms part of the building running along the promenade, offering customers and diners a spectacularseaview across the bay. Our expertise and capabilities enable producers and other creatives to bring their visi...

2 months ago seen See more...

Customer Experience Manager

Zappie Communications Ltd

Southampton, Hampshire

£35,000 - £40,000 a year

Performance bonuses and Profit Sharing scheme. Corporate Social Responsibility programs. Company incentives and events including trips abroad (Marbella, Vegas, Ibiza). Excellent career progression opportunities. Starbucks card & L...

2 months ago seen See more...

Customer Experience Manager

Spectrum It Recruitment

Berkshire, England

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

2 months ago seen See more...

Customer Experience Manager

Elevation Recruitment Group

Leeds, West Yorkshire

Competitive

Leeds. GBP35,000 - GBP40,000. Full-time, Office-based. 25 days holiday + 8 bank hol. Private Health Care. Career development. Many more fantastic benefits. Develop and implement strategies to enhance overall Customer Experience, r...

2 months ago seen See more...

Deputy Customer Experience Manager

Ambassador Theatre Group

Northwood and Birches Head

£26,644.80 a year

RoleFront of House Salary26,644.80 TypePermanent - Full Time Interview Process1 Interview:13/05/2024 Closing Date08-05-2024 at 23:59 LocationStoke-on-Trent Theatres Ltd, Bagnall StreetStoke-on-TrentStaffordshireST1 3AD...

2 months ago seen See more...

Customer Experience Transformation Manager

Venn Group

West Midlands, England

Competitive salary

Lead the Global Design and Implementation of the Net Promoter System: Guide the global CX community with your expertise in research and data analysis. Standardise Customer Relationship Metrics: Develop and enforce a unified set of...

6 days ago seen See more...

Client Service/Customer Relationship Manager - HVAC experience beneficial

Candidate Source - Team

South East

£60,000 per annum

Strong track record in service management or operations management. Experience managing a team of engineers. Excellent planning and resource allocation skills. Knowledge of the HVAC industry would be beneficial, namely air conditi...

6 days ago seen

Customer Service Manager (1 year relevant experience required)

Starbucks - Cobra Coffee

Kent, England

12.74 GBP Hourly

We have an exciting opportunity for you to join our team as an Assistant Store Manager, working with the Shift Supervisors you'll take the lead of the shift, working with your team of baristas to create the Starbucks Experience fo...

2 weeks ago seen See more...

Customer Experience (CX) Manager

Vanilla Recruitment Ltd

Mansfield, East Ayrshire

Competitive

Enjoy a competitive salary and benefits package that includes private medical or dental. 25 days holiday plus Bank Holidays. 8x death in service. Wellbeing initiatives. Working hours are Monday to Friday 9am - 5.30pm. Remote worki...

2 months ago seen See more...

Senior Customer Experience Account Manager - Ecommerce/Retail Delivery - Global Distribution

Macgregor Cavendish Ltd

South East

£55,000 per annum, inc benefits

Manage a key portfolio of accounts within the Customer Experience team. Identify and deliver cost savings for the business. Clearly demonstrate value add for customer profile. Present Weekly,Monthly,Quarterly and Annual business r...

2 months ago seen See more...

Senior Customer Experience Account Manager - Ecommerce/Retail Delivery - Global Distribution

Macgregor Cavendish Ltd

Cheshire, England

£55,000 per annum, inc benefits

Manage a key portfolio of accounts within the Customer Experience team. Identify and deliver cost savings for the business. Clearly demonstrate value add for customer profile. Present Weekly,Monthly,Quarterly and Annual business r...

2 months ago seen See more...

Customer Experience CX Manager

Vanilla Recruitment Ltd

Nottinghamshire, England

Salary negotiable

Enjoy a competitive salary and benefits package that includes private medical or dental. 25 days holiday plus Bank Holidays. 8x death in service. Wellbeing initiatives. Working hours are Monday to Friday 9am - 5.30pm. Remote worki...

2 months ago seen See more...

Customer Experience Transformation Manager

Efinancialcareers

South East

Competitive salary

Net Promoter System (NPS) is instrumental to achieving our CX ambitions and this role will be key in delivering against this agenda. This is fundamental in enabling a consistent approach, quality and robustness across markets with...

2 months ago seen See more...

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