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Full-time Customer Quality Manager jobs in South East

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CUSTOMER SERVICE DESK MANAGER

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

CompanySpy Alarms
AddressKent, England
CategoryCustomer Service
Salary£33,000 - £35,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

2 months ago seen See more...

Customer Service Manager

Groves Window Cleaning Ltd

West Sussex, England

24000.00 Annual

Customer Service Manager wanted Salary Starting 25K rising to 27K after probation period Job involves checking on sites we clean making sure standards are kept high & meeting clients Pricing new sites Involves some sales work Some...

2 months ago seen See more...

Senior Customer Experience Account Manager - Ecommerce/Retail Delivery - Global Distribution

Macgregor Cavendish Ltd

South East

£55,000 per annum, inc benefits

Manage a key portfolio of accounts within the Customer Experience team. Identify and deliver cost savings for the business. Clearly demonstrate value add for customer profile. Present Weekly,Monthly,Quarterly and Annual business r...

2 months ago seen See more...

Customer Service Manager

Plan My Travel Ltd

Maidstone, Kent

£39,000 - £41,000 a year

Overseeing the Customer Services teams. Training and managing Customer Service Assistants and Representatives. On-boarding and training new employees. Setting customer satisfaction targets and working with the team to meet targets...

2 months ago seen See more...

Customer Experience Manager

Zappie Communications Ltd

Southampton, Hampshire

£35,000 - £40,000 a year

Performance bonuses and Profit Sharing scheme. Corporate Social Responsibility programs. Company incentives and events including trips abroad (Marbella, Vegas, Ibiza). Excellent career progression opportunities. Starbucks card & L...

2 months ago seen See more...

Customer Loyalty Manager

Straight Line Retail Recruitment

Buckinghamshire, England

£55,000 - £65,000 per annum, negotiable

Developing & delivering the promotional proposition and other initiatives through the analysis of loyalty card data. Working with stakeholders to manage loyalty planning with Category Heads, Marketing and stores so that loyalty co...

2 months ago seen See more...

Customer Success Manager

Robert Half

South East

Drive Customer Success Develop trusted-advisor relationships with our EMEA accounts to understand their goals and align them with the value proposition of our Relativity suite of products.Consult with each account on return on inv...

2 months ago seen See more...

Customer Performance Manager

Morgan Sindall Property Services

South East

£30,000 - £35,000 per annum

26 Days Holiday & Bank Hols. Enhanced Pension Plan. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more). Life Assurance & Accident Cover. Share Save. Enhanced Maternity & Paternity Pay. Work Perks Discounts...

2 months ago seen See more...

Customer Success Manager

Ambition Europe Limited

South East

£55,000 per annum

I am looking for a Customer Success Manager to join a dynamic legal tech startup, where you will be pivotal in ensuring top 100 law firms remain satisfied and engaged with their platforms. Your role will involve utilising your exc...

2 months ago seen See more...

Customer Care Manager

Hays Specialist Recruitment

Ashford, Kent

£30,000.0 to £60,000.0 per year

Job Ref: 4559057Job Title: Customer Care ManagerLocation: Ashford Start: May / June 2024 Company: Ashford based house builder, building circa 70-100 houses across Kent and the South East.Role: Liasing with homeowners and contracto...

2 months ago seen See more...

Customer Experience Transformation Manager

Efinancialcareers

South East

Competitive salary

Net Promoter System (NPS) is instrumental to achieving our CX ambitions and this role will be key in delivering against this agenda. This is fundamental in enabling a consistent approach, quality and robustness across markets with...

2 months ago seen See more...

Senior Propositions Manager -Portals and Customer Journeys

Efinancialcareers

East Sussex, England

Competitive salary

Identifying and assessing opportunities to optimise Portal and Customer journeys to meet customer needs and drive value for the business. Developing and maintaining an in depth understanding of the key drivers, challenges, legisla...

2 months ago seen See more...

B2C Customer Service Manager

Bucks And Berks Recruitment

Buckinghamshire, England

£45,000 - £50,000 per annum

Responsible for the daily functions of the Customer Service team, improving Customer Service procedures, policies and standards. Managing, leading and motivating a team of Customer Service staff, training staff to deliver a high s...

2 months ago seen See more...

Customer Services Manager

S4 Personnel Ltd

Buckinghamshire, England

£40,000 - £50,000 per annum

Previous customer service management experience. Experience of leading and driving a team forward. SAP and CRM systems experience. Ability to work within a fast-paced environment. Excellent knowledge of customer service principles...

2 months ago seen See more...

Customer Relations Manager

Insight Select Ltd

South East

£45,000 per annum, inc benefits

To take an active role in driving sales progression, ensuring customers are ready for legal completion.. Staying close to customers throughout their journey, educating them on the completion process.. Arranging face to face meet...

2 months ago seen See more...

Customer Account Manager

Fresh People

Kent, England

£45,000 - £50,000 per annum

Work alongside the procurement and technical teams to deliver for both our client and their customers to ensure you are achieving the most competitive costs work with procurement to drive trade opportunities which are beneficial f...

2 months ago seen See more...

Financial Intelligence Quality Assurance Manager

Pearson Whiffin Recruitment Ltd

Kent, England

Competitive

Assist in ensuring a robust Quality Control framework is in place for the management of all Know Your Customer (KYC) activity, including catering for any changes in regulation or policy. Complete retrospective Quality Assurance re...

2 months ago seen See more...

Quality Assurance Manager

Netbox Recruitment

Sittingbourne, Kent

Competitive

Developing and managing Quality Procedures and Policies. Training staff against Quality Procedures and Policies. Supporting internal and external auditing processes. Ensuring compliance with customer specific requirements and BRCG...

2 months ago seen See more...

Tills and Customer Service Manager

Morepeople

Thame, Oxfordshire

Tills and Customer Service Manager | CornwallCompetitiveBored of being in your current retail sector?Know you're capable of more but you just don't have the opportunity to do it?You know who you are. You are a knowledgeable custo...

2 months ago seen See more...

Customer Experience Transformation Manager

Myn

South East

£650.00 - £670.00 per day

Customer Experience Transformation Manager6-month contractLondon (hybrid)670.42 p/d UmbrellaIf youre looking for a career that will help you stand out, and fulfil your potential. Whether you want a career that could take you to...

2 months ago seen See more...

Quality and Compliance Manager

Acs Performance

Horsham, West Sussex

£40,000 - £42,000 per year

Maintaining the central Quality and service management documents, which includes conducting regular reviews and updates to policies and procedures. Be able to work at all levels, including dealing with confidential and sensitive b...

2 months ago seen See more...

Customer Insight Manager Client-side

Harnham - Data & Analytics Recruitment

Hampshire, England

£50,000 - £60,000 per annum

Deliver insights senior stakeholders. Work across both quant and qual research projects. Using research and insight to help inform overall business and brand strategy. Collaborate with the wider teams in the business to support wi...

2 months ago seen See more...

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