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Full-time Service Desk Team Lead jobs

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SERVICE DESK TEAM LEAD £45K DOE BONUS STOKE

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

CompanyOscar Technology
AddressStaffordshire, England
CategoryCustomer Service
Salary£35,000 - £45,000 per annum
Job typePermanent, full-time
Date Posted a month ago See detail

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

a month ago seen See more...

Service Desk Team Lead

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

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IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

2 months ago seen See more...

Global Service Desk Team Lead

Mcs Group

Belfast, County Antrim

£100,000 or more

Oversee the strategic direction of a Global Service Desk. Be that senior point of escalation for those trickier issues that require a seasoned pro to resolve, although this will not be a heavy element of your day to day. Engage se...

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Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

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Service Desk Team Leader

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

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Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

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Service Desk Lead

Sanderson Recruitment Plc

Chatham, Caerphilly

30000.00 - 40000.00 GBP Annual

Leading a team in a Service Desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runb...

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Service Desk Team Leader

Leidos

Whiteley, Hampshire

Main point of contact for Service Desk Services, including:Ticket escalation.Support of Major Incidents (MI).Customer support.Liaison with internal and external teams.Problem Management.Adherence to SLOs for first time fix and inb...

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Service Desk Team Leader

Hays Specialist Recruitment Limited

Dorset, England

£40,000 per annum

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

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Service Desk Team Leader

Hays Specialist Recruitment

Bournemouth, Dorset

£40,000.0 per year

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

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Service Desk Team Leader

Leidos Innovations Uk Limited

Whiteley, Hampshire

You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team.You will be a key point of contact for ini...

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Customer Service Team Lead

Jane Clayton & Company Retail Ltd

Paulton, Somerset

£32,500 - £37,500 a year

Bereavement leave. Cycle to work scheme. Free parking. Life insurance. Sick pay. Store discount. Work from home. Monday to Friday. Bonus scheme....

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Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

2 months ago seen See more...

Customer Services Team Lead

1To1 Group Limited

Hampshire, England

£29,000 - £35,000 per annum

1to1 Group are working with an expanding organisation who are well established in Basingstoke to recruit a Customer Services Team Lead. Salary 29,000-35,000 depending on experience and industry knowledge plus bonus Benefits - fr...

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Client Services Team Lead

Gkr International

South East

40k. 80k OTE. Mon to Fri. 40k Basic Salary. 80k OTE. Monday to Friday work schedule. Lead and manage the Client Services Team, ensuring outstanding customer service and client satisfaction. Develop and maintain strong relation...

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IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

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Customer Service Team Lead

Wild Recruitment

Milton Keynes, Buckinghamshire

31800.00 - 31800.00 GBP Annual

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering...

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Service Desk Team Leader

Akkodis

North East

£30,000 - £32,000 per annum

Lead and mentor a team of Service Desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the Service Desk, including ticket prioritization...

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Customer Service Team Lead

Wild Recruitment

Buckinghamshire, England

£31,800 per annum

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering...

2 months ago seen See more...

Service Desk Lead

Sanderson

England

Enthusiastic and motivated to lead a team towards success. Experienced in leading teams and working within a Service Desk environment. Proficient in JIRA with the ability to set up processes, portals, and automations. Skilled in r...

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Customer Service Team Lead

Amicable

London, England

£40,000 - £45,000 a year

Organise work as well as allocate and manage team members workload,. Monitor performance and lead the team to achieve the companys goals and provide excellent service to customers,. Manage and improve the team members performan...

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Technology Service Delivery Team Lead

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

2 months ago seen See more...

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