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Permanent Contact Centre Agent jobs

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CONTACT CENTRE TEAM LEADER SALES

Coaching and development of staff. 1-2-1s and documented coaching. Motivation and staff morale. Delivering Team Meetings and group coaching sessions. Achieving daily/weekly/monthly KPIs. Previous experience within a Contact Centre...

CompanyCcp
AddressChorley, Lancashire
CategoryCustomer Service
Salary£30,000 - £42,000 Annual
Job typePermanent
Date Posted a week ago See detail

Contact Centre Team Leader Sales

Ccp

Chorley, Lancashire

£30,000 - £42,000 Annual

Coaching and development of staff. 1-2-1s and documented coaching. Motivation and staff morale. Delivering Team Meetings and group coaching sessions. Achieving daily/weekly/monthly KPIs. Previous experience within a Contact Centre...

a week ago seen See more...

Customer Service Centre Agent

Name Confidential

Knutsford, Cheshire

Negotiable

Working rota covers five out of six days (Monday to Saturday), adapting to customer demands.Customer Service Centre Agent Requirements:Minimum of 5 GCSEs or equivalent, including Maths and English (Grade C and above).High level of...

a week ago seen See more...

Training and Development Specialist - Contact Centre Operations & Complaints

Peabody Trust

Basildon, Essex

Circa £28,000

Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? . Are you able to organize and prioritize workload, assess problems, and evaluate solutions? . Do you have...

a week ago seen See more...

Aftersales Contact Centre Advisor

Bmw Careers

Banstead, Surrey

You will also handle all customer objections and advise on estimated costs of repairs and work to be undertaken.As part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and ot...

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Contact Centre Team Leader

Red Recruitment

Kent, England

Salary: 33,000 per annum plus an achievable bonus of 2,500 paid quarterly. Hours: Monday - Friday, hours between 9am - 5.30pm (37.5 hours per week). Contract Type: Permanent. Location: Sevenoaks. 31 days annual leave, including...

2 weeks ago seen See more...

Contact Centre Advisor

Metro Bank

Avon, England

What you will do: Provide fantastic service and support to our customers over the phone and via Live Chat Be a representative of the Metro Bank brand and its culture Advise our customers on all types of queries such as: bala...

2 weeks ago seen See more...

Contact Centre Manager

Morgan Jones

Kent, England

£33,488 - £37,715 per annum

To lead the Contact Centre and a team of Virtual Advisers to deliver the National Careers Service, ensuring an efficient, effective and professional service is provided. To lead on all aspects of the Contact Centre operations, inc...

2 weeks ago seen See more...

Contact Centre Team Manager / Call Centre

Awd Online

South East

£42,000 per annum, inc benefits

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

2 weeks ago seen

Call Centre Agent

Vermelo Rpo

Cambridgeshire, England

£22,308 per annum

We're seeking friendly and enthusiastic people to join their administration and customer service teams. The role is working within a leading Insurance Group who are invested and committed to their employee's personal development a...

2 weeks ago seen See more...

Training Manager - Contact Centre

Sopra Steria

Lancashire, England

£38,000 - £47,500 per annum

Lead and develop the Contact Centre Training team to be known for their innovative, accessible, outcome and customer focused blended learning and development solutions who contribute to the overall success of the wider team. Colla...

2 weeks ago seen See more...

Contact Centre Sales Advisor

Page Personnel Secretarial

York, North Yorkshire

£23400 - £23410 per annum

Are you looking to join a business that put their customers first at all times?Would you like to be provided the best training and coaching programme so you can reach your full potential?Do you want to be rewarded for your hard wo...

2 weeks ago seen See more...

Call Centre Agent

Step Ahead Recruitment

Otley, West Yorkshire

£23,000/annum uncapped commission, etc

Uncapped monthly bonus. 24 days holiday (increasing on length of service) + day off for birthday + 8 bank holiday. Hybrid working - Monday & Fridays work from home. Beautiful, sociable offices in Pool In Wharfedale with lounge are...

2 weeks ago seen See more...

Customer Service Centre Agent

Talentspa Recuitment

Knutsford, Cheshire

You'll handle and log service requests via calls, emails, and web interfaces, resolving customer issues over the phone whenever possible. Working rota covers five out of six days (Monday to Saturday), adapting to customer demands....

2 weeks ago seen See more...

Contact Centre Team Manager

It Bods Ltd

Cheshire, England

£30,000 - £35,000 Annual

KPI reporting to senior stakeholders in the business. Call listening including - quality observations, cancellations, and dip checks. Reporting of call quality and appointment booking results. Planning and running daily/weekly/mon...

2 weeks ago seen See more...

Contact Centre Claims Advisor

Hays Specialist Recruitment

York, North Yorkshire

£23,400.0 per year

Contact Centre experience/office based customer service experience desirable. Excellent telephone manner and an ability to adapt to different situations. Enthusiastic, passionate and positive. Self-motivated and resilient. Desire...

2 weeks ago seen See more...

Contact Centre Advisor

Hallo Healthcare Group

Warrington, Cheshire

Competitive+Benefits

About the roleAs a Contact Centre Advisor at AAH, your main responsibility will be to promptly answer inbound calls from customers and colleagues across the UK. We dont believe in standing still, which is why we are investing in...

2 weeks ago seen See more...

Contact Centre Advisor

Peabody Trust

London

Circa £24,400

Do you have experience working in an environment where you use different methods of communication and are expected to provide a high standard of service? Do you have strong organisational and administration skills? Do you have exp...

2 weeks ago seen See more...

Contact Centre Assistant

Hooray

Cheltenham, Gloucestershire

£22,500 - £25,100/annum

Generous annual leave entitlement. Longstanding staff team. Internal focus on professional development. Free on-site parking. Access to sports facilities. Fun & Friendly working environment. Record arrival and departure times of e...

3 weeks ago seen See more...

Contact Centre Advisor

Tall Grass Recruitment

Wythenshawe, Greater Manchester

£24,000 - £26,000/annum Plus Bonus

Contact a portfolio of qualified leads generated through our online unsecured loan platform. Assess customer applications and provide high-quality, tailored recommendations in line with compliance procedures. Offer informed advice...

3 weeks ago seen See more...

Contact Centre Team Leader

C&M Travel Recruitment

London, England

£30,000 - £38,000/annum plus company benefits

Lead, coach and develop team members with on-boarding, training and shadowing. Conduct 1-2-1 meetings, training, team briefings and performance assessments. Ensure all policies and procedures are adhered to. Be a first line escala...

3 weeks ago seen See more...

Senior Head of HR Contact Centre

Mana Resourcing Ltd

Coventry, West Midlands

£65,000/annum + £5K car allowance

Our client is a hugely successful nationwide organisation who provide an unparalleled outsourced service of the very highest quality. As one of the market leaders in their sector, they are looking for a candidate with the followin...

3 weeks ago seen See more...

Contact Centre Manager

Sayjo Recruitment Ltd.

Elland, West Yorkshire

£34,000/annum Plus benefits

:The primary purpose of a Call Centre Manager is to oversee and manage the daily operations of a call centre, ensuring that the company meets its service goals and maintains high levels of customer satisfaction. This role is criti...

3 weeks ago seen See more...

Contact Centre Advisor

Wp Recruitment

Newport, Isle of Wight

£11.44 - £15.21/annum

Contact Centre AdvisorsIndustry:InfrastructureLocation:Newport, Isle of WightHours:7am - 7pm dayshift / 7pm - 7am nightshiftDays:4 on/4 off, on a rota basisDuration:Temp to Perm for the right candidateDuties:Responding to cus...

3 weeks ago seen See more...

Contact Centre Customer Service Advisor

Taylor Higson

Altrincham, Greater Manchester

£27,000/annum

Be the first point of contact for any inbound enquiries via telephone and email. Dealing with complex and technical queries over the phone and email. Supporting new customers through the learning curve of setting up their own busi...

4 weeks ago seen See more...

Contact Centre Manager

Trigon Recruitment Ltd

Ashford, Devon

£33,488 - £37,715/annum

Lead all aspects of the Contact Centre operations, ensuring high-quality service delivery through telephone, email, text, webchat, and video calls. Maximise the performance of the Contact Centre against defined volumes and perform...

4 weeks ago seen See more...

Customer Contact Agent

Vibe Recruit

Nottingham, Nottinghamshire

£23,000 - £25,000/annum Uncapped commission

Answer incoming calls from their clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and their clients' criteria. Make outbound calls to customers to attempt to establish contact. U...

4 weeks ago seen See more...

Contact Centre Manager

Page Personnel

Manchester, Greater Manchester

£40,000 - £45,000/annum Bonus, Benefits

Manage a large customer service team, ensuring high levels of customer satisfaction. Develop and implement customer service policies and procedures. Handle complex customer complaints and queries. Monitor and report on team perfor...

4 weeks ago seen See more...

Contact Centre Advisor

Pension Protection Fund

Croydon, Greater London

£28,675/annum plus Civil Service Pension

This will be your first step into a career with us where you will receive full training from day one covering the PPFs pension schemes. The Contact Centre Team is at the heart of what we do here at the PPF, offering excellent cust...

4 weeks ago seen See more...

Senior Contact Centre Consultant

Blue Arrow

Belfast, County Antrim

We are looking for Senior Contact Centre Consultants to join a team to support in collections and recoveries.The role is office based within Belfast City Centre working Monday to Friday 9am to 5pm.The main purpose of the role is m...

4 weeks ago seen See more...

Contact Centre Sales Advisor

Page Personnel

Leeds, West Yorkshire

£22,500 - £23,500/annum

We are looking for Contact Centre Sales Superstars to start asap no experience required and full training would be provided!Client DetailsWe are looking for Contact Centre Sales Superstars to start asap no experience required and...

4 weeks ago seen See more...

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