Permanent Service Analyst jobs in England

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IT SERVICE DESK ANALYST

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

CompanyBlues Point
AddressIbstock, Leicestershire
CategoryCustomer Service
Salary£24,000 - £27,000/annum
Job typePermanent
Date Posted a week ago See detail

It Service Desk Analyst

Blues Point

Ibstock, Leicestershire

£24,000 - £27,000/annum

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

Service Desk Analyst

Michael Page Technology

Lancashire, England

GBP27k - GBP30k per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

Service Delivery Analyst

Senitor Associates Ltd

Sheffield, South Yorkshire

£26,000 - £29,000/annum

Provide a single, central point of contact for all users of IT services, handling all incidents, problems, queries and requests primarily via our telephone channel (as well as our self-service portal and email channel). Provide ef...

2nd Line Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

Service Desk Analyst

Reed Technology

Newcastle upon Tyne, Tyne and Wear

£24,000/annum

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

Service Desk Analyst

Modern Networks Ltd

Hitchin, Hertfordshire

£22,318 - £24,139/annum

Youre a great communicator youll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that arent afraid to pick up phone (even when theyre frustrated!) a...

It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

Service Analyst

Experis It

Telford, Shropshire

Competitive

Support the Service Delivery Manager with internal/external Service Reviews and CPRF meetings; input to attribution arbitration and SLA Service Overview Document reviews.Ensure management of Incidents & Problems, including early t...

Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

Service Desk Analyst

Saint Gobain

Loughborough, Leicestershire

Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a...

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

Technical Services Analyst

Data Careers Ltd

Luton, Bedfordshire

£38,000 - £42,000/annum Comprehensive range of Employee Benefits

To respond to tickets, investigate, diagnose and resolve infrastructure alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Prov...

Services Analyst

Admin And Secretarial

Chichester, West Sussex

£ 22000 - £ 24000 / Year

Opportunities for career progression. Friendly and dynamic work environment. Hybrid working - Flexibility to work from the office or a combination of office and home. Well-being plan. Located within commuting distance of Chicheste...

Services Analyst

Adecco

West Sussex, England

£22,000 - £24,000 per annum

Opportunities for career progression. Friendly and dynamic work environment. Hybrid working - Flexibility to work from the office or a combination of office and home. Well-being plan. Located within commuting distance of Chicheste...

Senior Service Analyst (Manufacturing)

Khr - Recruitment Specialists

Maidstone, Kent

On Application

Role: Senior Service Analyst Location: Maidstone, Kent Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)Our client, a leading international manufacturer, is currently recruiting an...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

Service Assurance Analyst

Jumar Solutions

Manchester, Greater Manchester

Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services. Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions...

Senior Technical Analyst, Infrastructure Services

Redline Group Ltd

Cheshire, England

£45,000 - £55,000/annum

Direct research on potential technology solutions. Keep current with the latest technologies. Practice asset management for IT hardware, software, and equipment. Benchmark, analyse, report on, and make recommendations for the impr...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Service Desk Analyst

Recardo Group Limited

Derbyshire, England

£23,000 - £25,000 per annum

Respond to incoming support requests via phone, email, and ticketing system in a timely and professional manner. Diagnose and troubleshoot basic technical issues related to hardware, software, and network connectivity. Escalate co...

Service Desk Analyst

Savills

Cambridgeshire, England

Salary negotiable

Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner. Document all user identification information, including name, department, co...

Senior Service Desk Analyst

Technical Placements Ltd

Maidstone, Kent

Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities. Collaborate with service analysts across all GIS functions to...

Risk Analyst - Financial Services

Efinancialcareers

South East

Competitive salary

Implementation of risk controls & risk management processes. Business risk analysis. Risk reporting. Regulatory reporting. Operational risk analysis. Risk administration. Build relationships with various teams and stakeholders int...

Fleet Analyst / Customer Service Administrator

24-7 Recruitment Services Ltd

Cheshire, England

£23,000 - £24,000 per annum

Monday, Tuesday and Wednesday 9-5. Thursday 8-4. Friday would be working from home 9-5. Salary in the region of 23 to 24K. Produce accurate daily, weekly and monthly reporting in line with Customer requirements. Ensure exception...

Technical Service Desk Analyst

Global Technology Solutions Ltd

Avon, England

We have an exciting opportunity for a Technical Service Desk Analyst to join a well established organisation in Bristol on a permanent basis. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence...

Service Desk Analyst

Liberty Group

Merseyside, England

£26,000 - £28,000 per annum

Pension scheme. 23 days Annual Leave, plus Bank Holidays. Cycle to work Scheme. Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher. YuLife, inclu...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Ltd

South East

Competitive salary

Fielding Service Desks calls, and either solving problems upon first contact or referring advanced problems and requests to the appropriate team member. Tracking customer calls and recording detailed and accurate information. Moni...