Permanent Service Desk Analyst jobs

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SERVICE DESK ENGINEERS - 1ST & 2ND LINE

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

Company	Akkodis
Address	Stoke-on-Trent, Staffordshire
Category	Customer Service
Salary	25000.00 - 35000.00 GBP Annual + bonus
Job type	Full Time
Date Posted	5 days ago See detail

Service Desk Engineers - 1st & 2nd Line

Akkodis

Stoke-on-Trent, Staffordshire

25000.00 - 35000.00 GBP Annual + bonus

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IT Service Desk Engineer - Hybrid / Remote

Freightserve

Homeworking

24000.00 - 26000.00 GBP Annual

Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. High level of technical knowledge in areas key to company and their clients. Lead / role model -s...

5 days ago seen

Service Desk Engineer

Franklin Fitch

Edinburgh, City of Edinburgh

£25,000 - £29,000/annum

Provide first and second-level support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware, software, and network issues. Manage and maintain Microsoft Azure environments, ensuring optimal performance a...

6 days ago seen See more...

View all - jobs in Edinburgh, Scotland

Security Services Analyst

The Recruitment Company

Dublin, Highland

£50,000 - £55,000/annum

Operational Best Practices & Standards:Develop and maintain best practices and standards for security service processes.Regularly monitor, audit, and enhance the effectiveness of security processes. Develop and maintain best pract...

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View all The Recruitment Company jobs - jobs in Dublin

IT Support Officer / IT Service Desk / Help Desk Support

Be-It Resourcing Ltd

City of Edinburgh, Scotland

£26,000 - £28,000/annum

Are you looking for an opportunity to work with an organisation whose vision is to provide sustainable solutions globally? Based in the outskirts of Edinburgh you will work in a hybrid fashion (2-3 days onsite) and support several...

6 days ago seen See more...

View all - jobs in City of Edinburgh

Service Desk Manager

Flooder

Leeds, West Yorkshire

£30,000 - £50,000/annum

Competitive salary package with performance-based bonuses. Private Healthcare. 25 days holiday. Opportunities for professional growth and development. Salesforce Certifications paid for. A collaborative and inclusive work environm...

6 days ago seen See more...

View all - jobs in Leeds

ICT Service Delivery Analyst

South Wales Police

Mid Glamorgan

£33,915 - £39,036 per annum

Oversee the timely resolution of ICT incidents and service requests, ensuring that they are appropriately logged, categorised, prioritised and escalated as required. Oversee and delegate workloads inspiring the team to achieve cha...

2 days ago seen

Data Services Intermediate Analyst at Citi

Efinancialcareers

County Antrim, Northern Ireland

Competitive salary

Proficiency in team processes, specifically a subject matter expert in maintenance of Global Financial Company Identifiers for securities of interest. Liaise with other operational teams globally such as Risk, Finance to ensure th...

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L2/3 Service Desk IT Engineer

Reperio Human Capital

Dublin, Highland

£43,162 - £56,110/annum

Troubleshoot and resolve escalated hardware, software, and network issues. Manage and support Office 365, Google Workspace, and Atlassian Cloud applications. Configure and maintain servers (Windows Server, Hyper-V, VMware). Implem...

6 days ago seen See more...

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IT Service Desk 1st/2nd Line x 2

Conex Europe

London, England

£35,000 - £48,000/annum Dep on Exp + Excellent Bens

Internet Explorer,FireFox& Microsoft Edge browser. Microsoft Windows 10. Microsoft Office 365 Suite. iManageWork. Citrix/VPN. ITSMTicket Management System. Help Desk Institute - Analyst certification preferred....

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View all Conex Europe jobs - jobs in Greater London

Service Desk Manager

Adria Solutions Ltd

Manchester, Greater Manchester

£45,000 - £55,000/annum

Lead the 24/7 Service Desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement Service Desk policies and...

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Service Desk Engineer - Leeds - £28 - 35K

Senitor Associates Ltd

Leeds, West Yorkshire

£28,000 - £35,000/annum

Identifying and troubleshooting hardware & software issues both remotely and in person. Working pro-actively with the team to effectively manage multiple open cases;responding within agreed timescales and managing responses effect...

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Senior Service Desk Engineer

Idt Support Solutions

Newton-Le-Willows, Merseyside

£27,500 - £30,000/annum

Provide 1st/2nd line support for Microsofts core cloud business applications and operating systems. Support services for on-premise Microsoft-related technologies: Windows Server, Exchange, SharePoint, etc. Manage and maintain cl...

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View all - jobs in Newton Le Willows, England

Service Desk Engineer

Ser Limited

Yeovil, Somerset

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...

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1st Line Service Desk Technician

Senitor Associates Ltd

Stretford, Greater Manchester

£24,000 - £28,000/annum

Respond promptly and professionally to Service Desk queries, emails, and tickets. Offer friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devic...

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Hire Desk Controller / Service Controller / Service Advisor

Rise Technical Recruitment

Avonmouth, Bristol

£24,000 - £27,500/annum

Hire DeskController / Service Controller / Service Advisor24,000 - 27,500 per year + Ongoing Training + Annual Incentives + Quarterly Bonus + 30 Days Holiday + Opportunity for ProgressionOffice based, Permanent, Commutable from...

4 days ago seen See more...

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Service Request Analyst

Telent Technology Services Limited

Surrey, England

End-to-end ownership of all Service Requests and any fulfilment activities. Identify and understand the requirements and engage with internal departments, customers and 3rd parties as applicable. Effective communication to interna...

5 days ago seen See more...

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Help Desk Support Analyst - Reading based company

Claremont Consulting Ltd

Reading, Berkshire

£25,000 to £30,000 per annum

My client is looking to recruit a Help Desk Support person The role centres around supporting a state of the SAAS based system and the level of training on offer is very, very high To be considered for this role candidates simply...

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Customer Service Advisor / Vehicle Servicing Reception Desk

Awd Online

Bristol, England

£28,500 Annual

Provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times. Book vehicle service and repair work. Keep customers fully informed of progress and advise of extra work needed. Organise l...

6 days ago seen See more...

View all - jobs in Bristol

Service Delivery Analyst

Senitor Associates Ltd

Sheffield, South Yorkshire

£26,000 - £29,000/annum

Provide a single, central point of contact for all users of IT services, handling all incidents, problems, queries and requests primarily via our telephone channel (as well as our self-service portal and email channel). Provide ef...

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Hire Desk Controller / Service Controller / Service Advisor

Rise Technical

Bristol, England

£24000 - £27500.00 per annum

6 days ago seen See more...

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Service Desk Team Leader

Isr Recruitment Limited

Huddersfield, West Yorkshire

Troubleshooting Expertise: possess a strong all-round troubleshooting methodology and mind-set. Networking: expert hands-on experience in networking troubleshooting. Cloud Technologies: proficiency with RDS, Azure and Citrix. Wind...

2 weeks ago seen See more...

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Service Desk Associate - Entry-Level / IT Career Launch

Recruitmentrevolution.com

Crawley, West Sussex

£30,000 - £40,000/annum Plus benefits

Do you have a passion for IT and technology?Are you looking to break into the IT support industry and develop not only your knowledge but your qualifications in this area?Do you love speaking with customers and clients and helping...

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View all - jobs in Crawley, West Sussex

IT Services Analyst

Children's Hospices Across Scotland

City of Edinburgh, Scotland

£25,305 - £29,102/annum

Experience providing 1st and 2nd line IT Support in a multi-site environment. IT knowledge, specifically Microsoft 365, AD and management of end-user devices. Educated to HNC/D level in computer science discipline or equivalent te...

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View all - jobs in City of Edinburgh

Service Desk Leader

Applause It Recruitment Ltd

Brighouse, West Yorkshire

£35,000 - £45,000/annum

Microsoft Windows server (2012, 2016, 2019 and 2022. Windows 7/10 and Microsoft Office. Virtualisation troubleshooting (Hyper V). Cloud Services (Azure/RDS/Citrix. Networking, routing, and firewalls (Sophos). Wi-Fi Solutions (Ubiq...

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Service Desk Administrator

Big Red Recruitment Midlands Limited

£23,000 - £24,000 + benefits

Passion for technology. Keen to learn new skills and further your knowledge. Familiarity of Microsoft technologies (Windows, MS Office, Outlook, Active Directory and Internet Explorer). Full UK driving license. Flexible to work in...

2 weeks ago seen

IT Service Desk Team Lead

Granite Consulting

Bournemouth, Dorset

£35,000 - £40,000/annum

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory administatration. MS Exchange 2013 administration. Office 365 administration. Hardware troubleshooting. Windows...

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View all Granite Consulting jobs - jobs in Bournemouth

Facilities Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

3 weeks ago seen See more...

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Service Assurance Analyst

Jumar Solutions

Manchester, Greater Manchester

Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services. Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions...

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Senior Technical Analyst, Infrastructure Services

Redline Group Ltd

Cheshire, England

£45,000 - £55,000/annum

Direct research on potential technology solutions. Keep current with the latest technologies. Practice asset management for IT hardware, software, and equipment. Benchmark, analyse, report on, and make recommendations for the impr...

3 weeks ago seen See more...