Permanent Service Desk Manager jobs in England

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SERVICE DESK MANAGER

Lead and motivate the Service Desk team to deliver top-notch technical support and customer service. Foster strong relationships with clients, stakeholders, and the public to ensure positive interactions and brand representation....

CompanyStott And May
AddressLondon, England
CategoryCustomer Service
Salary70000-80000
Job typePermanent
Date Posted 24 hours ago See detail

Service Desk Manager

Stott And May

London, England

70000-80000

Lead and motivate the Service Desk team to deliver top-notch technical support and customer service. Foster strong relationships with clients, stakeholders, and the public to ensure positive interactions and brand representation....

Service Desk Manager

Context Recruitment

London

£50000 - £60000 per annum + plus excellent benefits

Oversee the whole Service Desk process including service requests, incidents and problem tickets. Manage and co-ordinate urgent and complicated support issues and act as escalation point for all requests and incidents. Manage Majo...

Service Desk Manager

In Technology Group

Keynsham, Somerset

£40,000 - £45,000/annum Excellent Benefits

Highly Competitive Annual Salary (40,000 - 45,000). Hybrid Working. Training & Progression Opportunities (CTO). Managing Team 10 Direct Reports. Freedom to Implement Strategy & Technical Systems. Gym Membership. Stocks & Shares...

Service Desk Manager

Fuel Recruitment Limited

London, England

£50,000 - £70,000/annum

Lead and inspire a team of dedicated IT professionals, fostering a collaborative and customer-centric culture. Oversee day-to-day Service Desk operations, ensuring timely incident resolution and request handling aligned with ITIL...

Service Desk Manager

Flooder

Leeds, West Yorkshire

£30,000 - £50,000/annum

Competitive salary package with performance-based bonuses. Private Healthcare. 25 days holiday. Opportunities for professional growth and development. Salesforce Certifications paid for. A collaborative and inclusive work environm...

Service Desk Manager

Adria Solutions Ltd

Manchester, Greater Manchester

£45,000 - £55,000/annum

Lead the 24/7 Service Desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement Service Desk policies and...

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

Service Desk Manager

Focus Group Recruitment

Dorset, England

£45,000 - £50,000 per annum

Manage and lead a team of Service Desk technicians, providing guidance, training, and support as needed. Oversee the day-to-day operations of the Service Desk, including ticket management, escalation procedures, and performance mo...

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Senior Service Desk Manager (1st/2nd Line - PROFESSIONAL SERVICES)

Montpellier Resourcing

South East

£70,000 - £85,000 per annum

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Customer Service Manager New

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Service Manager Learning Disabilities New

The Recruitment Crowd Ltd

Somerset, England

£35,000 per annum

Recruitment, retention, and engagement of your staff team(s). Leading the continuous professional development of your teams. Undertaking regular quality supervisions, appraisals, debriefs, team meetings. Undertaking regular staff...

Financial Services / Management Assessor New

Km Education Recruitment Ltd

Staffordshire, England

£30,000 - £35,000 per annum

Train, assess and deliver full Apprenticeship Standards in Operations /DepartmentalManager atlevel 5 and Financial Services up to level 3.. Deliver fulltraining and support learners through their Functional Skills Mathsand E...

Client Service Manager New

Aon

South East

Competitive salary

The CSM is actively expected to contribute to Client Management Leadership, GBS and broader OLB initiatives. How this opportunity is different The CSM is ultimately accountable for the delivery of all elements of the service provi...

Service Desk Associate - Entry-Level / IT Career Launch New

Recruitmentrevolution.com

West Sussex, England

£30,000 - £40,000 per annum

Role Info: Service Desk AssociateCrawley, West Sussex / Hybrid Opportunities30,000 - 40,000Plus benefits including pension, private health insurance, tech allowance and moreLevel: Entry Level / Junior Values: Transparency, Auth...

IT Service Desk Apprentice New

Qa Ltd

Cleveland, England

£15,000 per annum

Premier Client Engagement: Act as the primary point of contact, addressing enquiries and technical concerns with professionalism. First-Class Remote Support: Provide exemplary 1st line support via remote access tools, swiftly reso...

IT Service Desk Apprentice New

Qa Ltd

Merseyside, England

£16,000 per annum

Providing technical support via the telephone and other contact methods to troubleshoot and support workstation, laptop, printer, mobile device, operating system, software and user IT issues. Performing regular system health check...

Technical Services Manager New

Mbda

Hertfordshire, England

Competitive salary

A broad based engineering background, preferably degree level qualified in a technical discipline, with substantial knowledge and experience of Complex Munitions. Strong understanding in the application of the UK MoD's technical a...

IT Service Desk Analyst Hybrid Working New

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

IT Service Desk Analyst New

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

Service Desk Analyst - South Manchester New

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

Assistant Service Manager New

Octane Recruitment

West Sussex, England

Competitive starting salary. Company pension scheme. This position will involve managing the front of house operation in a fast-paced working environment whist working closely with the Aftersales Manager. You will be responsible f...

Service Manager New

Acs Automotive Recruitment Consultancy

Surrey, England

£40,000 - £55,000 per annum

Ensuring budget targets are achieved. You will be managing a team of 3 Service Advisors, 1 Workshop Controller, 1 Administrator and 8 Technicians, ensuring all staff have a development and training schedule and that they are all t...

Client Services Manager- Chartered Financial planning Firm New

Njr Recruitment

Shrewsbury, Shropshire

35000.00 GBP Annual

Client Services Manager - Chartered Financial Planning Firm Locations: Shrewsbury/StaffordSalary: 25,000 - 35,000Our client, an 'Independent' firm of Chartered Financial Planners now requires an additional Administrator to join th...

Service Desk Engineer (Hybrid) - Didsbury New

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst New

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

Service Manager New

Riverside Group

Cumbria, England

Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers. Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achi...