Permanent Service Desk Team Leader jobs

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CUSTOMER SERVICE TEAM LEADER

Job Type: Full-time. Salary: UP TO 55k. Upon successful training, hybrid working opportunity! Benchmark the industry and define our Customer Service approach. Produce and maintain customer-facing policies and guidance. Take respo...

CompanyReed Business Support
AddressBerkshire, England
CategoryCustomer Service
Salary£40,000 - £55,000 per annum, inc benefits
Job typePermanent, full-time
Date Posted just now See detail

Customer Service Team Leader New

Reed Business Support

Berkshire, England

£40,000 - £55,000 per annum, inc benefits

Job Type: Full-time. Salary: UP TO 55k. Upon successful training, hybrid working opportunity! Benchmark the industry and define our Customer Service approach. Produce and maintain customer-facing policies and guidance. Take respo...

Customer Service Team leader New

Barker Munro Recruitment Ltd

West Sussex, England

£30,000 - £34,000 per annum

Previous leadership experience working in a Customer Services environment (contact centre or telesales an advantage). Experience in delivering continuous improvement changes and implementations. Strong people leadership experience...

Service Desk Team Leader

Isr Recruitment Limited

Huddersfield, West Yorkshire

Troubleshooting Expertise: possess a strong all-round troubleshooting methodology and mind-set. Networking: expert hands-on experience in networking troubleshooting. Cloud Technologies: proficiency with RDS, Azure and Citrix. Wind...

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

Service Desk Team Leader

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

IT Service Desk Team Leader

Akkodis

Sunderland, Tyne and Wear

£30,000 - £34,000/annum

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

Service Desk Team Leader

Hays Specialist Recruitment Limited

Dorset, England

£40,000 per annum

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

Service Desk Team Leader

Hays Specialist Recruitment

Bournemouth, Dorset

£40,000.0 per year

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

Business Services Team Leader New

Get Staff

Hertfordshire, England

£27,000 - £30,000 per annum

Circa 28,000 (Negotiable, Depending on Experience). Commutable from Cheshunt, Enfield, Hertford, Hatfield Areas (Hybrid working available after probation period). Full-Time, Permanent. Excellent List of Benefits. The main purpose...

Library Services Team Leader (full time) New

Signature Recruitment

London, England

£33,700 - £33,800 per annum

Line managing responsibilities. Be comfortable motivating and encouraging staff as well as dealing with questions, queries, and issues professionally and effectively. Conduct Team Meetings with the ability to note take on a laptop...

Customer Service Team Leader New

Reed Business Support

Hampshire, England

£25,000 - £30,000 per annum, inc benefits

Handle escalated customer complaints and enquiries. Train and mentor new team members. Collaborate with other departments to ensure customer satisfaction. Coaching, mentoring, and training are an integral part of the company's cul...

Customer Service Team Leader New

Lkq Euro Car Parts

Staffordshire, England

Managing the day to day line activities of the call centre. Assisting the Customer Service Management team in coordinating team workload. To motivate and lead the team to deliver and exceed all individual and team KPI/SLA targets...

Enquiry Service Team Leader New

Wild Recruitment

Buckinghamshire, England

£30,000 per annum

Deliver exceptional customer service to members and delegates across various communication channels. Lead by example in handling high-volume enquiries to achieve team targets and maintain service standards. Support growth campaign...

Customer Services Team Leader New

First Recruitment Services

West Sussex, England

Salary 32000-34000 per annum, depending on experience plus excellent all round company benefits which includes: 25 days holiday plus all UK bank holidays, extra day of holiday to use on a special occasion, one paid day to volunt...

Customer Service Team Leader New

Flexible Solutionz

West Sussex, England

£30,000 - £34,000 per annum

The role will involve management of a team of Customer Service executives within a regulated financial services environment, day to day coaching and mentoring, performance appraisals and attendance management. Hybrid working on of...

Energy Services Team Leader New

Apex Talent Solutions

Berkshire, England

£30,000 - £36,000 per annum

Excellent salary up to 36,000 per annum (DOE). 12% annual performance bonus. 25 days holiday. Day to day people management of the Energy Services team & operation. Overall responsibility of the management of the administrative pr...

Customer Service Team Leader New

Ascendant Recruitment

Milton Keynes, Buckinghamshire

£30,000/annum Benefits

Delivering a high quality, consistent enquiry service for stakeholders and external customers. Being a role model, providing a quality service in responding to high volume enquiries through multiple platforms to achieve set target...

Service Desk Team Lead New

Circle Recruitment

West Yorkshire, England

£30,000 - £47,000 per annum

Excellent 3rd Line IT Engineering experience. Fully proficient with VMWare/Hyper-V. Extensive Remote Desktop and Windows Server experience. Excellent networking experience (Firewalls, Routing, switching and Wi-Fi). Azure and Citri...

Client Services Team Leader

Turner Wise

Surrey, England

£30,000 - £60,000 per annum, OTE

Motivate and engage the team to hit their targets and exceed expectations. Have a winning strategy for New Business. Achieve individual targets for calls, market appraisals, instructions, and revenue. Recruit, onboard and train. B...

Customer Services Team Leader

Baysfield Recruitment Ltd

Hampshire, England

£30,000 - £33,000 per annum

Lead and mentor a team of 2 customer service representatives. Monitor team performance and provide feedback for improvement. Communicate effectively with customers to resolve complex issues. Handle escalated customer complaints wi...

Customer Service Team Leader

Faith Recruitment

Surrey, England

£35,000 - £45,000 per annum

A fantastic opportunity to build a long-lasting career within an established, local business has arisen. The focus of this position is to support management and the wider team with an effective running of the Customer Service divi...

Customer Service Team Leader

Smart10Ltd

Borehamwood, Hertfordshire

£30,000 - £33,000/annum

Job Title: Customer Service Team Leader Salary: 30,000 to 33,000 pa Location: Borehamwood / Hybrid Contract: 9 - 12 months Mat Cover Hours: 34 hours per week - shift patterns COMPANY An exciting opportunity to work for an esta...

Customer Service Team Leader

Macildowie Recruitment And Retention

Leicester, Leicestershire

£25,000 - £32,000 Annual

THE OPPORTUNITY:Macildowie are currently recruiting for a Customer Service Team Leader role working for a large organisation based in Leicester City Centre. To coach, and inspire agents to deliver service excellence, through high...

Customer Services Team Leader

Hays Specialist Recruitment Limited

Cambridgeshire, England

£28,000 - £30,000 per annum

JOB TITLE: Customer Services Team LeaderJOB LOCATION: PeterboroughJOB TYPE: PermanentJOB SALARY: c30000JOB BENEFITS: 25 days holds + bank holidays, volunteering days, pension, healthcare, life assuranceJOB HOURS: 37.5 per week Mo...

4 days p/wk- Customer service Team leader

Adecco

Leicester, Leicestershire

14.11 - 14.11 GBP Hourly

Leading and motivating a team of Customer service representatives to achieve targets and KPIs. Providing ongoing training and development to enhance the team's skills and knowledge. Handling escalated customer complaints and ensur...

Customer Service Team Leader

Think Specialist Recruitment

Watford, Hertfordshire

£33,000 - £34,000 Annual

Working with a team of 6-8, ensuring they deliver the highest level of Customer Service. Act as the escalation point for the team. Mentoring the team. Treat customers fairly, and always looking for the best solution for customers....