Service Desk Analyst jobs in County Antrim, Northern Ireland

Now available 7 results are consistent

Sort by:relevance - date

SENIOR IT SERVICE DESK ANALYST

Act as an escalaition point for junior Service Desk team members. Provide hardware & software support. Take part in projects with the wider IT team. Queue tickets and cases via ServiceNow. 3+ years experience in a Service Desk or...

CompanyVanrath It
AddressBelfast, County Antrim
CategoryCustomer Service
Salary£30,000 - £40,000
Job typePermanent Full-Time
Date Posted a week ago See detail

Senior IT Service Desk Analyst

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Act as an escalaition point for junior Service Desk team members. Provide hardware & software support. Take part in projects with the wider IT team. Queue tickets and cases via ServiceNow. 3+ years experience in a Service Desk or...

Technology Help Desk Analyst

Baker Mckenzie

Belfast, County Antrim

Negotiable

Provide initial assessment, basic to intermediate level troubleshooting, and where possible, provide resolution of inbound issues Record, track, monitor, and follow-up SLA breaches of incidents and service requests following the d...

Data Services Intermediate Analyst at Citi

Efinancialcareers

County Antrim, Northern Ireland

Competitive salary

Proficiency in team processes, specifically a subject matter expert in maintenance of Global Financial Company Identifiers for securities of interest. Liaise with other operational teams globally such as Risk, Finance to ensure th...

Customer Support Engineer, 1st Line Support, Service Desk

People Source Consulting

Belfast, County Antrim

£32,000 - £38,000/annum 3% pension+28 days holiday

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

Client Services Analyst

Efinancialcareers

County Antrim, Northern Ireland

Competitive salary

Manage a portfolio of high-profile global clients across various financial products. Oversee trade lifecycle, cash and collateral, static and FX processing. Conduct regular client service reviews and ensure timely resolution of qu...