Service Desk Support jobs in London, England

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IT SUPPORT ENGINEER / SERVICE DESK ANALYST / IT TECHNICIAN

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

CompanyAwd Online
AddressLondon, England
CategoryIT
Salary£32,000 per annum
Job typePermanent, full-time
Date Posted 4 weeks ago See detail

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

Social Workers and Senior Social Workers (Supporting Disabled Children Service)

Lb Richmond Upon Thames & Lb Wandsworth

London, England

Up to £49,503 per annum (subject to experience) plus a £5,000 welcome bonus

Work with families 0-18 who have children subject to a Child Protection/Child in need plan involving the multiagency practitioners based in the Family Safeguarding teams. Work closely with partners ensuring effective communication...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

1st Line Service Desk

Goodman Masson

London, England

£140 - £150/day

Provide in person and phone based IT support . Troubleshoot basic IT problems including printer issues. Log issues and escalate where required. Proven 1st Line Service Desk support experience. Experience working within the NHS. Ex...

Service Desk Technician

Handelsbanken

London, Greater London

Competitive

Logging and prioritizing jobs internal calls/ITSD mailbox/IT Hub tickets 1st Line technical support Incident Management/Request Fulfilments/Problem Management Providing excellent customer service to the business User password...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit an experienced and proactive Service Desk Analyst to join one of our prestigious, Global Law Firm clients on a permanent basis at their London office. The Service Desk Analyst will be respons...

Team Leader Support Services (Older People)

Hestia Housing Support

Wandsworth, Greater London

To carry out Health & Safety Inspections on a daily basis, reporting any repairs and managing all aspects of the safety of the AAC building. To ensure all aspects of Food Safety are adhered to and planning of meals suitable to the...

Service Desk Engineer – VOIP, Networks, Security  - London, Hybrid - £35,000

Ashdown Group

London, Greater London

£35,000

Service Desk Engineer VOIP, Networks, Security - London, Hybrid - 35,000A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personable...

Service Desk Engineer - VOIP, Networks, Security?? - London, Hybrid -

Ashdown Group

London, England

30000.00 - 35000.00 GBP Annual

Service Desk Engineer - VOIP, Networks, Security - London, Hybrid - GBP35,000 A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personabl...

Service Desk Analyst - up to GBP42,000 - Hybrid - Canary Wharf

Involved Solutions

London, England

37000.00 - 42000.00 GBP Annual

Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams. Active Directory experience. Windows 10 experience. Experience working in professional services. Customer Service experience. Strong communication skill....

Junior Service Desk Analyst

Age Uk Group

London, England

£26,600 - £29,400 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

Junior Service Desk Analyst

Age Uk

London, England

£26,600 - £29,400 a year

Strong interpersonal skills with an ability to communicate effectively. Competent presentation skills. Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills. Computer literate...

Customer & Support Services Officer

Major Recruitment

London, England

£19.50 per hour

To provide a professional, customer focussed and timely response to customer service requests and enquiries, dexterity (able to listen and input data simultaneously is a must) while pinpointing and coaxing as much relevant informa...

Second Line Technical Support / Help Desk

Operations Resources

London, England

£30,000 per annum

You will be looking after systems, incident and chain management while offering Technical Support where appropriate to a UK wide base or a major European country. You should have expereince of typical microsoft products, any exper...

Customer & Support Services Officer

Major Recruitment Oldbury

London, England

Competitive

To provide a professional, customer focussed and timely response to customer service requests and enquiries, dexterity (able to listen and input data simultaneously is a must) while pinpointing and coaxing as much relevant informa...

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

Facilities & Support Services Co-ordinator

National Trust

London, Greater London

£17,000 per annum

well organised with strong attention to detail. able to multi-task and prioritise your own workload. able to work well as part of a team good written and verbal communication skills, being comfortable communicating with people at...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Service Desk Coordinator

Adore Recruitment Ltd

London, England

£28,500 - £30,000/annum

Helpdesk Coordinator / SchedulerFrom 28,500-30,500 (Depending on experience)ILFORDFull time office-based role 10 mins walk from station or Free Parking! !Have you arranged Engineers diary before?I am recruiting for the UKs la...

2nd Line Managed Services Support Engineer - Hybrid

Millshill Recruitment Limited

London, England

34000.00 - 36000.00 GBP Annual

2nd Line Managed Services Support Engineer - Hybrid M365, Azure, Windows Server, Networking, Firewall, Access Points, Backup, TCP/IP, Wireless, vLAN My client is a well established IT Managed Services Provider that due to on-going...

Service Desk Analyst - Fully Remote!

Ryder Reid Legal

London, England

Job Reference: JO0000005255. Date Posted: 15 April 2024. Recruiter: Ryder Reid Legal. Location: London. Salary: On Application. Sector: Other Legal. Job Type: Permanent. Work Hours: Full Time. Provide solutions to customer problem...

First Line Service Desk Specialist

Chapman Tate Associates

London, England

£35,000 - £40,000/annum

Ensure that all customers receive an industry leading customer experience with each contact and any issues or complaints are escalated appropriately. Close all Incidents and Requests with agreement from the customer. Monitor the s...

Service Desk Analyst

Deerfoot It Resources Limited

London, England

£35,000/annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

Service Desk Lead

Euromonitor

London, England

£NEG

Ensuring the ITSM Platform is being used by all team members to manage support tickets. Managing adoption of ITIL processes by the team, as agreed with Service Desk Management. Monitoring team performance targets and activities. E...

Service Support Manager

London Borough Of Hackney

London, England

43824.00 - 44862.00 GBP Annual

In particular, this role focuses on child protection conference processes, supporting the wider service areas with business arrangements and overseeing staffing across both departments.Reporting to the Business Manager, you will b...

2nd Line Service Desk Engineer - Hybrid

Vertex-It-Solutions

London, England

34000.00 - 38000.00 GBP Annual

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face t...

Service Desk Coordinator

Fawkes And Reece

London, England

£28,000 - £29,000 per annum

Receiving client requests for reactive attendance via telephone calls, email or face to face; prioritising in line with agreed SLAs, selecting the correct engineering or sub-contractor resource and scheduling attendance. Raising a...