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SalaryHelpdesk Coordinator / Scheduler
From £28,500-£30,500 (Depending on experience)
ILFORD
Full time office-based role – 10 mins walk from station or Free Parking!!
Have you arranged Engineers diary before?
I am recruiting for the UK’s largest independent company specialising in the installation and servicing of all makes and models of commercial equipment.
They have an exciting role to join the help desk to book and schedule Engineers. This is a busy and varied role where you will in a small team supported by a team manager.
Coordinator
The Coordinators responsibility is to respond to reactive calls and manage the Engineer’s work load and to ensure that our customers are receiving the appropriate assistance. This includes prioritisation, and resolution of end user help requests, including the monitoring and tracking of the engineers.
Previous experience in a Facilities helpdesk or a previous experience of coordinating or scheduling of engineers is required for this role.
Hours will be Mon-Fri 08:30 to 17:30
Saturday morning 09:00-13:00 on rota basis 1-3 paying Time and Half. Free parking or walking distance of station
