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CONTACT CENTRE MANAGER

:The primary purpose of a Call Centre Manager is to oversee and manage the daily operations of a call centre, ensuring that the company meets its service goals and maintains high levels of customer satisfaction. This role is criti...

CompanySayjo Recruitment Ltd.
AddressElland, West Yorkshire
CategoryCustomer Service
Salary£34,000/annum Plus benefits
Job typePermanent
Date Posted 2 weeks ago See detail

Contact Centre Manager

Sayjo Recruitment Ltd.

Elland, West Yorkshire

£34,000/annum Plus benefits

:The primary purpose of a Call Centre Manager is to oversee and manage the daily operations of a call centre, ensuring that the company meets its service goals and maintains high levels of customer satisfaction. This role is criti...

2 weeks ago seen See more...

Contact Centre Advisor

Wp Recruitment

Newport, Isle of Wight

£11.44 - £15.21/annum

Contact Centre AdvisorsIndustry:InfrastructureLocation:Newport, Isle of WightHours:7am - 7pm dayshift / 7pm - 7am nightshiftDays:4 on/4 off, on a rota basisDuration:Temp to Perm for the right candidateDuties:Responding to cus...

2 weeks ago seen See more...

Contact Centre Agent

Believe Money Group

Stockport, Greater Manchester

£21,000 - £23,000/annum £29,000 OTE

Contact new clients who have generated a Mortgage or Secured enquiry through our Believe websites & partners. Collect basic information from the customer, clarify the type of loan they are looking for and transfer to the correct d...

2 weeks ago seen See more...

Contact Centre Manager (Fixed term Contract)

Hr Go Recruitment

Ashford, Kent

£33,488 - £37,715/annum

Develop and implement Contact Centre policies and procedures to ensure optimal customer service delivery. Manage and motivate a team of customer service representatives to meet performance targets and KPIs. Monitor and evaluate co...

2 weeks ago seen See more...

Tutor Centre Supervisor

Explore Learning

LU4 0LA

Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptiona...

a week ago seen

Contact Centre Customer Service Advisor

Taylor Higson

Altrincham, Greater Manchester

£27,000/annum

Be the first point of contact for any inbound enquiries via telephone and email. Dealing with complex and technical queries over the phone and email. Supporting new customers through the learning curve of setting up their own busi...

2 weeks ago seen See more...

Contact Centre Manager

Trigon Recruitment Ltd

Ashford, Devon

£33,488 - £37,715/annum

Lead all aspects of the Contact Centre operations, ensuring high-quality service delivery through telephone, email, text, webchat, and video calls. Maximise the performance of the Contact Centre against defined volumes and perform...

2 weeks ago seen See more...

Contact Centre Manager

Page Personnel

Manchester, Greater Manchester

£40,000 - £45,000/annum Bonus, Benefits

Manage a large customer service team, ensuring high levels of customer satisfaction. Develop and implement customer service policies and procedures. Handle complex customer complaints and queries. Monitor and report on team perfor...

2 weeks ago seen See more...

Contact Centre Advisor

Pension Protection Fund

Croydon, Greater London

£28,675/annum plus Civil Service Pension

This will be your first step into a career with us where you will receive full training from day one covering the PPFs pension schemes. The Contact Centre Team is at the heart of what we do here at the PPF, offering excellent cust...

2 weeks ago seen See more...

Senior Contact Centre Consultant

Blue Arrow

Belfast, County Antrim

We are looking for Senior Contact Centre Consultants to join a team to support in collections and recoveries.The role is office based within Belfast City Centre working Monday to Friday 9am to 5pm.The main purpose of the role is m...

2 weeks ago seen See more...

Contact Centre Agent

Believe Money

Stockport, Greater Manchester

£22,000 - £23,000/annum

Fantastic telephone manner. Resilient and hard-working. Understand your role within Treating Customers Fairly (TCF). High level of attention to detail. Maintaining business logs using a CRM system. Meeting departmental SLAs and ta...

2 weeks ago seen See more...

Contact Centre Sales Advisor

Page Personnel

Leeds, West Yorkshire

£22,500 - £23,500/annum

We are looking for Contact Centre Sales Superstars to start asap no experience required and full training would be provided!Client DetailsWe are looking for Contact Centre Sales Superstars to start asap no experience required and...

2 weeks ago seen See more...

Housing Contact Centre Advisor

Akton Resourcing Ltd

Westminster, Greater London

£19 - £20/hour

(phone, email ,social media, f2f )Present an empathetic approach to supporting customers with support needs.Have a focus on delivering suitable outcomes for customer enquiries focusing on swift resolutions. Responsible for managin...

2 weeks ago seen See more...

Contact Centre Manager

Candidate Source

Cardiff, Wales

£550 - £700/day

Managing and leading Operations Manager who oversees the team of managers and agents. Ensuring KPIs within the service are met. Developing and implementing strategic plans to enhance service quality and customer satisfaction. Opt...

3 weeks ago seen See more...

Contact Supervisor

Service Care Solutions

Coleshill, Warwickshire

£15.70/hour

Coordinate and supervise family time between children and their families at designated contact centers and community settings. Create detailed observations and reports on your interactions with children and families. Liaise with s...

2 weeks ago seen See more...

Referral and Contact Centre Lead- CAS2

Nacro

Leeds, West Yorkshire

£34,252 - £34,253/annum

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Be prepared to make difficult decisions and support direct reports to make difficult decisions.Own and set direction for...

4 weeks ago seen See more...

Customer Services Trainer - Contact Centre

Cactus Search

Buckinghamshire, England

£40,000 per annum

Design, deliver, and facilitate a range of learning programs and initiatives, including onboarding programmes, technical skills training, soft skills development, leadership/coaching programmes and compliance training. Utilise a v...

4 weeks ago seen See more...

Contact Centre Agents

Riada Resourcing

Belfast, County Antrim

£11.44 per hour

Join our client, Northern Ireland's leading public provider, dedicated to delivering high-quality services to the community. This role offers an excellent opportunity to learn and grow your skills among a vibrant team in the city!...

4 weeks ago seen See more...

Team Leader - Contact Centre

Cca Recruitment Group

United Kingdom

Competitive

You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a...

4 weeks ago seen

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Preston, East Lothian

22900.00 - 22900.00 GBP Annual

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

a month ago seen See more...

FIBa Contact Centre Advisor (12 month FTC)

Santander Consumer Finance

Surrey, England

Competitive salary of 24,538 per annum. 25 days holiday per annum, plus bank holidays. Annual bonus based on personal and company performance. 500 flexible benefit allowance. Generous pension contributions. Employee assistance p...

a month ago seen See more...

Contact Centre Executive

Harwoods

Popley, Hampshire

£23,795 - £25,795/annum Bonus

Making and receiving calls, to and from our customers whose vehicles require maintenance attention & converting these contacts into workshop bookings and appropriately up selling related products and service as applicable. Handlin...

a month ago seen See more...

Contact Centre Agents

Safer Hand Solutions Ltd

Staffordshire, England

Immediate starts available. Hybrid working model. Supportive, friendly company mindset. Employee-centric approach to training and 121s. Uncapped commission and regular incentives. 25 days holiday, plus bank holidays. Social events...

a month ago seen See more...

Contact Centre Team Leader

Search

Manchester, Greater Manchester

£31,000 Annual

A salary of 31,000. A monthly bonus of up to 500 per month for team performance. Brand new offices in Manchester. Equity inclusion with our SimpliSafe Inc. business. Competitive salary and annual bonus. 28 days holiday + bank ho...

a month ago seen See more...

Contact Centre Advisors

W P Recruitment Hr Ltd

Newport, Wales

Contact Centre AdvisorsIndustry: InfrastructureLocation: Newport, Isle of Wight ( this is not a remote working role)Hours: 7am - 7pm dayshift / 7pm - 7am nightshiftDays: 4 on/4 off, on a rota basisDuration: Temp to Perm for the ri...

a month ago seen See more...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Preston, Lancashire

22900.00 - 22900.00 GBP Annual

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

a month ago seen See more...

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

a month ago seen See more...

Claims Contact Centre Agent

Office Angels

Reading, Berkshire

£22,000 - £23,500/annum

Competitive salary of up to 23.5K with the potential to move up to a Senior Claims Contact Centre Agent and a salary increase for consistent high performance. Basic health insurance cover (upgrade option available after probation...

a month ago seen See more...

Contact Centre Officer

Essex & Kent Police

Chelmsford, Essex

Competitive

Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...

a month ago seen See more...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

a month ago seen See more...

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