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CONTACT CENTRE TEAM MANAGER

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

CompanyHireful
AddressPeterborough, Cambridgeshire
CategoryCustomer Service
Salary£40,966 per annum
Job typeFull time
Date Posted a month ago See detail

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

a month ago seen See more...

Contact Centre Admin

Rac

Walsall, West Midlands

£20,585.55 per year

As well as a competitive salary, youll have all these extra benefits:Eligibility to join our bonus scheme.Holidays - 23 days & bank holidaysOption to join RACs Group Personal Pension scheme where we will match / contribute up to...

a month ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

a month ago seen See more...

Renault Contact Centre Advisor

Rac

Walsall, West Midlands

£22,245 a year

Have a real desire to engage with your customer and deliver a fist class service. Achieve individual and department KPIs and quality measures. Identify opportunities for up sell/brand reinforcement. Ensure any written communicati...

2 months ago seen See more...

Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

2 months ago seen See more...

Contact Centre Shift Leader

Cambridge University Hospitals

Cambridge, Scottish Borders

£28,407 - £34,581 a year

pro rataSalary periodYearlyClosing23/05/2024 23:59Interview date10/06/2024You are invited to apply for the post of Shift Leader within the Contact Centre at Addenbrookes Hospital, supporting the Contact Centre Manager and Deputy C...

2 months ago seen See more...

Customer Service Advisor | S1 |Specialist Contact Centre| Fraud

Santander

Bootle, Cumbria

£23,036 a year

Building natural rapport through great conversations with the ability to engage in a way that makes our customers feel protected and valued preventing fraud and scams Showing great personal resilience in the face of challenging cu...

2 months ago seen See more...

Contact Centre Improvement Lead

Belmont Recruitment

London, England

£317/day

Corporate Contact Centre including telephony systems and channel shift. Workforce planning and performance management. Quality assurance and system and service development. Delivery of Resident Experience Programme work streams....

2 months ago seen See more...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Lancashire, England

£22,900 per annum

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

2 months ago seen See more...

Contact Centre Administrator

Bluemoon

Manchester, Greater Manchester

£17,000 Per Annum

Supporting the valuation team with administrative requirements. Liaising with customers who wish to sell or view a property. Provide a seamless customer service experience by providing exceptional service for our customers and net...

2 months ago seen See more...

Contact Centre Improvement Lead

Belmont Recruitment

London, England

Competitive

Overall Purpose of JobTo strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements.The areas of operational responsibility i...

2 months ago seen See more...

Contact Centre Improvement Lead

Venn Group

South East

Competitive salary

Embed IT change with the workforce rather than build a new system. Ensure the effective handling of enquires and complaints received by service via all means of communication, including the oversight of office systems. Support the...

2 months ago seen See more...

Contact Centre Improvement Lead

Spencer Clarke Group

South East

£399.00 - £400.00 per day

Act as an operational lead, delivering training for a new IT system and embedding the associated changes. Ensure the effective handling of enquires and complaints received by service via all means of communication, including the o...

2 months ago seen See more...

Apprentice Contact Centre Agent

Candidate Source Ltd

West Sussex, England

£16,000 - £18,500 per annum

Undertaking the completion of the Level 2, Customer Service Practitioner apprenticeship programme (minimum 12 months, plus a 3-month End Placement Assessment - EPA). Undergoing training and complying with current and ongoing FCA r...

2 months ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Team Leader

Search

Lancashire, England

£31,000 per annum

A salary of 31,000. A monthly bonus of up to 500 per month for team performance. Brand new offices in Manchester. Equity inclusion with our SimpliSafe Inc. business. Competitive salary and annual bonus. 28 days holiday + bank ho...

2 months ago seen See more...

Referral and Contact Centre Lead- CAS2

Nacro

ls6 4jp

£34,252 to £34,253 per year

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Key Skills, Experience and Knowledge Understanding and Commitment to the Nacros Values. Knowledge of the issues affect...

2 months ago seen See more...

Quality Assurance Officer Contact Centre

Vibe Recruit

Romford, Greater London

£24,000 - £26,000/annum

Completion of telephony call recording reviews on a weekly/monthly basis, as per targets set. Maintenance of a QA data spreadsheets and compilation of monthly/quarterly/annual MI. Provide feedback to Call Centre Supervisor, Area M...

2 months ago seen See more...

Sales Advisor (Contact Centre)

Lead Tech

LS21, Pool Bank, City and Borough of Leeds

£23,000/annum

This role is working full time hours between 8.00am - 8.00pm, Monday Friday and working 1 Saturday every 6 weeks. Hybrid working model. 23,000 basic salary -OTE 33,000. Following successful completion of the probationary peri...

2 months ago seen See more...

Team Manager - Contact Centre

Sigma Connected Group

Birmingham, West Midlands

What being part of the Sigma Family means for you: Team Manager Office BasedAre you a confident leader who thrives on performance and wants to strive to achieve the best results possible. That's why we are seeking exceptional in...

2 months ago seen See more...

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

2 months ago seen See more...

Referral and Contact Centre Lead- CAS2

Nacro

Leeds, West Yorkshire

£34,252 - 34,253 per year

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Set clear objectives and performance targets for each direct report using the appraisal process and monitor throug...

2 months ago seen See more...

Deputy Contact Centre Manager, £30.91ph

Ppr Social Care

South East

£30.91 per hour

A Dedicated consultant who has access to all roles across the UK and is available for you to speak to. An easy registration process (all done online). Referral schemes and incentives. Ongoing compliance managed for you. Prompt and...

2 months ago seen See more...

12 Month FTC - Contact Centre Advisor - HYBRID OPPORTUNITY AFTER TRAINING

Reed Business Support

Cleveland, England

£22,500 - £25,000 per annum, inc benefits

Working from home 4x days per week and 1x day from the office, after 3 months training where you are expected to work from the office 5x days per week during this training period.. Hours -8:45- 17:00 Monday - Friday - NO WEEKEN...

2 months ago seen See more...

Contact Centre Manager

Clinical Partners Ltd

London, England

£45,000 - £50,000 a year

Were offering hybrid working in this role. Youll be fully equipped to enable remote working. 25 days paid holiday (increasing with service to 28 days) plus bank holidays. A day off for your birthday. Opportunities to take part in...

2 months ago seen See more...

Contact Centre Sales Team Leader - Hybrid

Ardour Solutions Ltd

Nottingham, Nottinghamshire

£30,000 - £40,000 a year

Essential: Strong experience working as Contact Centre Sales Team Leader ideally from a regulated background. Essential: Strong Coaching and Performance Management experience. A Team Leader that has a track record of driving consi...

2 months ago seen See more...

Contact Centre Sales Advisor - Dunfermline

Easyhiring

Dunfermline, Fife

£24,000 a year

Join us as a Contact Center Sales Consultant in our Dunfermline contact center earning 24,400 per annum with additional incentives - on average you can earn an extra 4,900 by achieving your targets.We operate a hybrid work sched...

2 months ago seen See more...

Force Contact Centre Officer - Part Time

West Midlands Police

Birmingham, West Midlands

Respond quickly and decisively to calls for assistance from the public Support digital desk work and live chat Ensure that the appropriate manager is informed and updated regarding any issues where necessary Make clear, timely dec...

2 months ago seen See more...

Contact Centre Sales Advisor

Page Personnel Secretarial

Leeds, West Yorkshire

£30000 - £31000 per annum

Page Personnel have just registered a new exciting Permanent Contact Centre Sales Advisor Position in Leeds to work for a reputable business that are going through a significant growth period.This would be an exceptional opportuni...

2 months ago seen See more...

Contact Centre Sales Advisor

Atg Entertainment

Sunderland, Tyne and Wear

£23,920/annum

Great teamwork skills! Great written communication skills as all customer contact will be via email for this role. A passion for delivering great Customer Service. You'll be working in our Contact Centre in Sunderland on a 6 week...

2 months ago seen See more...

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