Role Overview
A rapidly growing Hybrid Estate Agency with their Head Office based in the incredible city of Manchester are currently looking to appoint a Contact Centre Administrator.
We are offering those with relevant experience an exciting opportunity to have a successful career in the property sector. Full training is given as well as the potential to further your career into other areas of the business.
Working in an environment where professional and personal development is supported and encouraged, this is a great opportunity for you to drive your career forward.
Key Responsibilities:
- Supporting the valuation team with administrative requirements.
- Liaising with customers who wish to sell or view a property.
- Provide a seamless customer service experience by providing exceptional service for our customers and network of Regional Valuers.
- To accurately input, update and maintain customer records in the CRM system.
- To ask relevant and appropriate questions of the customer in order to identify and maximise sales opportunities.
- Competent in booking customer appointments in line with diaries.