Account Executive

The role…
We have a fantastic opportunity for a motivated and confident individual with a passion to work and develop a career within the marketing and communications sector. As an Account Executive you will support the Account Manager and Account Director in developing and maintaining profitable business from designated accounts. You will help to implement all campaigns to a high standard of delivery and provide administration support to the client services team. You'll be working on a variety of clients, across sizes and industries.
A bit about krow…
krow is a full-service creative communications agency working out of four UK offices. Part of MISSION, we collaborate within a network of creative agencies in 28 locations worldwide, led by entrepreneurs who encourage an independent spirit.
Our clients range from big established retailers to smaller challenger brands and charities, giving our team the chance to do good over and above the business bottom line. We make Big Positive Impacts for our Clients that drive commercial growth, with ideas that move people to think, feel and act differently. Behind these ideas is a truly diverse culture, fuelled by passionate, sleeves-rolled up and open-minded thinkers.
It’s a no-brainer but our team are most successful when happy and fulfilled. That’s why we have many initiatives to support their development and wellbeing, including competitive benefits and family-friendly policies. With krow, it’s no egos all the way, everyone has a voice and the chance to make their own impact.
What we are looking for and what it takes to become a krow…
• Demonstrating the importance of your clients’ brand by having a thorough understanding of their products, market and customers
• To deliver campaign elements from creative through to completion
• To build and maintain strong client and internal relationships
• Evaluate creative outputs, ensuring they are accurate and on brief
• Accurately record, mark up and check amends
• Prioritise and schedule work to deliver on time and on budget
• Action and manage agendas, contact and status reports as necessary and on time
• Maintain the agency project management systems
• Estimating and producing accurate client quotations
• Maintaining estimates throughout a campaign, managing and documenting change requests, adjusting estimates and timings accordingly, ensuring to seek client approval of estimates before issuing Client Quotations
You will be an excellent multitasker, with good interpersonal skills who has a passion for delivering first class customer service. You will be able to effectively manage your time, prioritising work and delivering on it. We are looking for someone who enjoys working as a part of a team as well as being able to take initiative and work independently when needed.
The rewards…
• Salary up to £28k, depending on experience
• Hybrid working – we ask that you’re in the office at least 2 days per week but you’re welcome to be in the office as many days as you like
• 25 days holiday with an extra day off for your Birthday
• Company Christmas closure, we usually close between the Christmas and New Year holidays, giving us a nice long break. These days will not be taken from your holiday allowance.
• Company Pension
• Health Cash Plan, cash back on dental, optical, and other health care costs such as physiotherapy, osteopathy, reflexology, and acupuncture.
• Life Assurance
• Electric Car Purchase Scheme, via Salary Sacrifice
• Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System
• Employee referral scheme
• Christmas Savings Club
• Season Ticket Loans
• Mission Share Purchase Scheme
• Access to our bespoke learning platform Mission Discovery
• Our Room to Grow career development programme with regular coaching sessions.
• Wellbeing supports including:
- Our wellbeing platform, krowkind, with always on access to tools and initiatives.
- Mental health first aiders, in the agency or a call away.
- A smile squad who organise agency get togethers and send treats in the post
- 24/7 counselling and advice helpline

Proud member of the Disability Confident employer scheme