Account Handler

Why do you want to talk to us?
This an exciting opportunity to join a creative organisation which takes pride in its friendly working environment. Benefits include 26 days annual holiday (plus Bank Holidays) and an Employee Assistance Scheme.

What will you be doing?
Our client is a well-established visual communications organisation, committed to providing a high standard of service delivery and customer care. The Account Handler will act as a main point of contact for a range of market-leading retail accounts, responding to and managing a range of enquiries.

Key responsibilities will include:

• Assisting the team with managing retail promotions.
• Raising estimates and booking in work with the production team.
• Proof-reading and checking files before they go to print.
• Taking written and verbal briefs from customers.
• Working collaboratively with internal departments, including the design studio, to ensure customer requirements are met.
• Building and developing strong relationships with customers and ensuring a high standard of customer care is maintained.
• Further duties as required.
• Owing to location, own transport is essential.

Who are we looking for?
As Account Handler, you will have previous experience in account management and customer service. You will possess strong communication, organisation and time management skills. You will be able to manage client requested effectively and escalate requirements as needed. This will along include balance multiple account management projects, whilst maintaining accuracy and attention to detail.

Salary:
Dependant on Experience.

Hours:
9.00am to 5.30pm, Monday to Friday (37.5 hours per week).
Please note this role is office-based.

Our brief:
Simple Recruitment are acting as an employment agency on behalf of our client, based in Melksham, who are seeking an Account Handler to join their team on a permanent basis.