Account Handler

Account Handler

Commercial / Corporate

Belfast

£Negotiable plus Benefits and bonus

Your new Company

Signatus are pleased to be working with a Major global Insurance company who are in a strong period of growth to recruit an Account Handler to their Commercial / Corporate team. This role is ideally suited to either a seasoned insurance professional or someone with c3+ years’ prior experience in a Commercial / Corporate insurance Account Handler role.

Remit

Your main responsibilities as an Account Handler within the Commercial / Corporate team are:

·To provide a complete professional service to prospects, clients and account executives in respect of quotations, adjustments, renewals and claims for all classes of commercial insurance.

·To provide the highest standards of customer care, service and client retention while working towards business growth and common business goals whilst maintaining regulatory compliance at all times.

Specific duties and responsibilities include, but are not limited to, the following:

·Liaising with clients directly in the broking, processing and daily administration of new business, mid-term alterations and renewals .

·Working with business strategy and support the development plans for retention and growth of income.

·Provide complete professional insurance advice and service to existing clients

·Negotiate with underwriters to find the most suitable insurance for client at the best price

·Ensure clients understand the terms and the extent of the cover provided in line with industry regulations

·Advise clients on risk management and help to devise new ways to mitigate risks.

·Develop and maintain networks/formal channels within and outside the Company to gain information and develop own breadth of awareness and understanding

·Ensuring the adherence to New Business and Renewal timeline procedure

·Work closely with Account Executive on new business cases and renewals

·Ensure the highest standards of customer care, service and client retention

·Provide less experienced staff with support (i.e. technical and underwriting expertise) as and when required

·Liaise with Claims Department to gather information on clients claim history and impact this will have on future business.

·Raise debits and credits in an accurate and timely manner and liaise with accounts when necessary.

·Create and update both computer and paper-based records.

·Carry out periodical reviews on systems and processes currently in place within own areas of responsibility to improve efficiency going forward

·Keep abreast of and assess the impact of external (such as legal and regulatory) changes as they relate to the role

·Carry out such other duties and responsibilities as the Board may request from time to time

Knowledge and Skills

·Minimum of 2 years’ commercial insurance or Corporate broking experience

·Experience within a broking environment ideal

·Working knowledge of Open GI ideal

·Professional qualification – CII or working towards professional qualifications

Who to contact for more info?

If you are interested in applying for this position, please forward your CV to our principal Consultant Fionntán Gamble who will be in touch to discuss this and other suitable positions with you.