Sme Account Handler

SME Account Handler
Salary: up to £30k (DOE)
Hybrid/Flexible working structure. 
Location: Belfast 
We have partnered with a leading insurance broker group to recruit for a SME Account Handler to join their team in Belfast.
Role:
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
Key requirements:
Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience. 
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
• Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
• Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

What do they offer?:
In return, you will be welcomed and supported by a welcoming team, and you will be joining an organisation that cares about you as a person and your well-being. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire group.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• Pensions scheme for when you feel it’s time to retire.
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities.

If that describes you and you want to learn more, please apply and I will contact you shortly with further information.