Account Manager

An excellent opportunity to be a part of our digital marketing agency at a pivotal and exciting point of growth. As a business we have our core values, which influence how we operate day to day and they are:

• We give clear, direct advice
• We deliver straight talking honesty
• We're specialist in what we do
• We evidence recommendation
• We are transparent and hold ourselves accountable
• We are Ethical and kind

Some of the work you will be responsible for

• Account managing current clients and acting as the key point of contact
• On-boarding new clients
• Being the go-to person on all client's services
• Provide new clients with agreements and SLA's where appropriate
• Driving client accounts forward and ensuring our services are delivered
• Producing and understanding regular reports for the client to our standards
• Producing Competitor Analysis - carry out competitor analysis in order to grow the business
• Office manager - become the key organiser and internal communications specialist. You will be the hub of knowledge when it comes to our clients
• Be the go-to person for all things digital when it comes to initial conversations with clients about the services we provide
• Other duties as the business requires

You must have:

• Excellent prioritising skills
• Amazing 'listening' and 'communication' skills
• Being able to manage multiple accounts at the same time
• You must have exceptional organisation skills
• Have an aptitude to learn more every day from an extremely talented team of specialists
• Complete synergy with our core values

We strongly believe in a work life balance and typically work a 4 day week