Account Manager

Account Manager
Location: Barking, East London
Salary: £depending on experience + benefits
Type: Full Time / Permanent
Remarkable Jobs are delighted to continue assisting a leading organisation, in the Production industry (Film & Television). Due to further business growth, the Sales team have a new opening for an Account Manager as well as Junior Account Management opportunities available too!
As the Account Manager, you will be the main point of contact for the company’s clients. You will be responsible for managing customer accounts from the initial phone call, and other necessary actions through to final approval of invoices.
You will work closely with the wider sales team in procuring new business and maintain on-going relationships with clients and crew members.
‘Account Manager’ Key Responsibilities:

• Maintaining relationships with existing client base.
• Answering phone calls and responding to emails in a professional and timely manner..
• Managing productions from start to finish.
• Entering client equipment lists accurately for quoting.
• Working out equipment shortages by checking stock levels and endeavour to utilise available stock by offering up alternatives. Keeping costs to a minimum to maximise profit margins.
• Highlighting purchasing opportunities of unavailable equipment.
• Arranging sub hire when necessary, ensuring costs are covered with a margin. Creating a sub hire PO for the supplier.
• Creating Quotation Summaries ensuring all requirements are captured and quoted to Production regularly throughout the show using discount structures as set out in the Account Managers guidelines.
• Creating billing schedules where necessary.
• Ensuring each production is set up with an account, insurance is received, terms and conditions are agreed and signed, deal documents are created and sent to clients.
• Updating internal systems with all logistical requirements including, but not limited to deliveries, collections, swing movements, sub hire collections and returns.
• Keep crew/production updated on a weekly basis to review and agree on missing & damaged equipment.
• Display strong technical knowledge by keeping up to date with latest industry products.

‘Account Manager’ Key Skills

• Industry experience preferred, in Film, Television and Commercial Rigging equipment rental and sales.
• Remain professional and work well under pressure in an unpredictable industry.
• Strong attention to detail and business acumen.
• Ability to manage own workload efficiently and meet strict deadlines.
• Ability to work well with others and contribute to a positive environment.
• Excellent verbal and written communication skills are crucial.
• Strong track record of building and managing customer relationships.
• A good knowledge of Microsoft Office and Excel.
• Enthusiastic and highly motivated with the willingness to go above and beyond to get the job done.