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Form of workReady for a challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers.
About this role:
The Strategic Accounts team has successfully grown over the past 18 months to become a vital component of our strategic objectives within the UK. Over this short period, the team has successfully partnered with many of the leading global, national and regional brands operating in the UK and have onboarded thousands of branded restaurant stores across the country.
In the last few years, the food delivery industry has experienced unprecedented growth and transformation, and Just Eat has evolved at pace to meet redefined parameters, customer purchase behaviours and new industry players. We are looking for a superstar Strategic Account Manager to help us lead the charge in this dynamic and ever evolving space.
The role is a 12-month fixed term contract.
These are some of the key ingredients to the role:
Overall ownership of the day-to-day and strategic management of all aspects of a number of partner relationships
Responsible for building a functional and productive working relationship with partner counterparts
Working closely and collaboratively with internal stakeholders (including Delivery, Marketing and Restaurant Operations)
Overall accountability, setting the right routines, structure and approach for business performance reviews with restaurant partners
Responsible for drafting and driving the annual business plan with owned restaurant partners
To support the Senior SAM in any contractual re-negotiations
Attending and, often, leading internal meetings as a representative of both Strategic Accounts and an established lead across specific areas of the business
Identifying, driving & implementing strategic change, paving the way for Just Eat’s long-term success and growth
Working closely with the JET Global team to identify and embed best practices
Assessing existing account management practices with a critical mind, leading with both confidence & curiosity to redefine processes, rip up the rule book and suggest innovative business solutions
What will you bring to the table?
Key Account Management experience
Strong understanding of B2B and the restaurant UK market
Experience analysing data with great attention to detail
Proven ability to grow accounts through implementation of joint business plans and identifying upsell opportunities
Demonstrable ability to communicate, present and influence credibly and effectively at all levels
Commercially savvy with strong negotiation & influence skills
Solutions-focused mindset - tackling each new challenge with the same tenacity to find the right pathways for partnership, business & strategic growth
A comfort level with ambiguity, and defining new and efficient ways of working
Great people skills - you know how to build and maintain strong relationships
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
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