Address
Form of workCompany description:
ClearCourse
Job description:
Looking to join a new force in the Membership and NFP sector, where you’d oversee a selection of established accounts that offer an attractive opportunity for cross-sell and upsell of new products into an existing customer base?
ClearCourse Membership Services is a Microsoft Gold Partner who creates intelligent CRM and digital solutions for membership and charity organisations. By combining our strategy, enhanced technology, and consultancy services, we deliver outstanding experiences, and we are looking for an experienced Account Manager to inherit an established desk.
Customer success is key part of our work ethos, and as a Account Manager you’ll be responsible for building and developing strong partnerships with our key customers.
You’ll track their opportunities in the pipeline, keeping them up to date, accurately forecasting deal close dates and hitting sales targets.
You’ll be the constant thread/escalation point from the discovery phase to post-delivery support and fundamentally, will be the voice of the customer within ClearCourse Membership Services.
At ClearCourse we offer you benefits such as:
- Investment, with opportunities for training and promotion
- Private healthcare
- Cash plan which can be used for (dental check-ups and treatments, optical prescription, massages, physio, etc..)
- Life Assurance, Group income protection and Lifeworks 24/7 support
- Perkbox
- Bike to Work
- Additional Pension
- Hybrid working environment
Required skills and experience
5+ years relevant work experience in Key Account Management
With confident interpersonal skills, you enjoy networking & relationship building and have excellent negotiation and communication skills in English
Ability to see the “big picture” and prioritise appropriately by focusing on work that will deliver the best outcome for the customer and the business.
Proven problem-solving skills, adept at managing competing requirements and expectations
Analytical with a strategic mindset, you have a strong grasp of technical concepts and how to translate them for customers
Proficient in modern office software applications and experience in maintaining CRM records
If this sounds like the role for you, please click 'apply' now for consideration.
We offer:
- Investment, with opportunities for training and promotion
- Private healthcare
- Cash plan which can be used for (dental check-ups and treatments, optical prescription, massages, physio, etc..)
- Life Assurance, Group income protection and Lifeworks 24/7 support
- Perkbox
- Bike to Work
- Additional Pension
- Hybrid working environment
