Account Manager (Live)

The Vacancy
We have an exciting opportunity for an Account Manager to manage a portfolio of High value Live Music customers and University accounts in order to support achievement of customer retention, revenue and growth targets.
This role is supported by a comprehensive training programme and on a hybrid basis working from our modern office space 3 days a week space and from home 2 days a week.
You will:
Manage a portfolio of high-profile and highest value Live customer accounts as well as University customers by maintaining an excellent and professional relationship with each, through regular phone contact, email and conducting face to face visits where required.
Monitor customers Live music declarations and ensure all music usage is invoiced in line with our review requirements.
Educate and advise customers, positively reinforcing the benefits of Live music.
Work alongside the Live Music Audit consultant to ensure your portfolio of accounts are fully up to date with all relevant events booked up in advance of review periods.
Identify growth opportunities through extensive research and frequent customer contact.
Develop and maintain thorough knowledge of the Live Music industry to help identify growth in your accounts to meet revenue targets.
Develop and enhance knowledge of core licence procedures, including copyright law, tariffs, and direct licensing to set yourself as a subject matter expert and help others.
Work closely and collaboratively with PRS for Music and PPL corporate partnership teams to ensure that any membership queries are dealt with as per agreed SLA’s.
Work alongside the collections and enforcement team to ensure all of your high-profile accounts and fully up to date with payments and debt owed and assist with contact and resolve where required.
You will be:
Ideally educated to A Level standard
Have a minimum of 2 years’ experience successfully working within a lead generation or sales targeted role, within a High value customer focused environment
Experience of working within a team
Competent using Microsoft Office
Knowledge of the background to copyright licensing, tariffs, policies, distribution and procedures (Desirable)
Knowledge of distribution principles and how they impact on licensees (Desirable)
Experienced at selling and negotiating with a drive for results
Communication and influencing
#IND1
The Company
If you play or perform music in your business, you will usually need TheMusicLicence and that’s where we come in. TheMusicLicence from PPL PRS allows you to legally play music in your business or organisation and covers virtually all commercially released music. This includes millions of the most popular and well-loved songs and recordings, not just from the UK but also from around the world.
Benefits
Brilliant
Pension
Refer a Friend Scheme (Earn Up To £500)
Cycle To
Work Scheme
Healthy
Food & Snacks
£120 Annual
Music Voucher
Perkbox Giving You Access To Over 4,000 Deals and Discounts
Casual
Dress Code
25 Days Holiday + Bank Holidays (Increases With Tenure)
Modern Office Space With Music Relaxation Areas
The Company
If you play or perform music in your business, you will usually need TheMusicLicence and that’s where we come in. TheMusicLicence from PPL PRS allows you to legally play music in your business or organisation and covers virtually all commercially released music. This includes millions of the most popular and well-loved songs and recordings, not just from the UK but also from around the world.