We are working with an established courier organisation, near Heathrow who are looking to recruit an Account Manager.
The role is covering clients in London and once a week you will need to meet up with 6-7 clients a week in your London area.
Role Involves:
- Maintain allocated London Client base of 125+ courier accounts regarding strong B2B relationships and client spend.
- Communicating to clients clearly and addressing any concerns and resolving any conflicts that may arise.
- Raising client’s business concerns and needs to the company management.
- Negotiating and closing business contracts with existing and new clients.
- Delivering a sales pitch to prospective clients in London.
- Preparing and presenting business and account updates to the company’s management and clients.
- Monitoring the budget of the courier clients and explaining costs or expenditures and discussing new terms if necessary.
- Following up clients to ensure they are satisfied with the company’s courier services provided.
- Visiting London clients once /twice a week.
- Dealing with customer queries and courier job issues.
- Working with CRM to ensure each customer has relevant up to date information.
Previous Courier or Cargo freight experience essential, along with ideally Account Management experience.
Monday to Friday 9-6pm.
Salary depends on experience.
- If you do not hear from us within 7 days your application has been unsuccessful.