Address
Form of work
SalaryAn innovative marketing and communications company, which delivers outstanding campaigns across the country, has an exciting opportunity for an Account Manager to work with some of their key clients.
Our client’s enthusiastic approach helps build long-term relationships and sets them apart from competitors, so it is this passion about the industry and delivering the highest calibre of customer service which they seek in prospective candidates.
JOB RESPONSIBILITIES
• Manage efficient, accurate, and timely coordination of the assigned project activities.
• Serve as the main day-to-day contact on current projects for clients, suppliers, external partners, and the Account team; provides timely responses to all enquiries.
• Participate in meetings with clients and internal teams to identify adequate new services/offerings to meet clients’ evolving needs as required; serves as the Subject Matter Expert on processes, capacity, timelines, etc.
• Ensure high quality standards in all client deliverables.
• Coordinate client-specific projects throughout the lifecycle, including selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.
• Translate client requests and requirements into detailed, and sometimes technical, instructions for project teams.
• Partner with the client, the Account Team, and project teams to resolve identified project issues.
Strong verbal and written communication skills (including analysis, interpretation, & reasoning) will be key for this role. You will also have strong analytical, prioritising, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
Candidates must have previous account management experience in marketing, communications, or creative design, as well as some print knowledge.
