Account Manager - Ote £70,000

An experienced New Business Sales / Account Manager is needed to join our team at Rescom Systems Ltd based in Bromborough on a full-time basis. This role offers great earning potential with an OTE of £60,000 - £70,000.

We are a leading healthcare software company with international and national customers. Our main software products manage the transport and transfusion of Blood Products and the collection of Blood Samples at the Bedside. 

Your primary responsibility will be transferring the current NHS and Private Healthcare customer base to the new Cloud infrastructure and encouraging more customers to adopt Bedside Apps.

You will also be expected to explore New Business Opportunities with our new Milk360 product and other new markets.

This is an excellent opportunity to join us and progress your career!

About Us

It is an exciting time for Rescom as we launch the next generation of our product set into the Cloud, offering our customers even more flexibility and better return on investment whilst achieving a gold standard in Patient Safety.  

About the Role

You will be responsible for managing and creating excellent working relationships with established key accounts throughout the UK whilst looking to secure new leads and opportunities through these contacts.

The role will include some New Business Development. So we are looking for someone who is creative, a self-driver and has excellent people skills to ensure our existing customer base is well looked after and leveraged to bring fantastic new business opportunities. 

This job is not a 9-5 Monday to Friday role, and you will be expected to be flexible in your approach to the role, especially when travelling. 

You will get lots of opportunities to travel, and a combination of road, rail and air travel will be a weekly event whilst performing the duty of Account Manager. 

Key Responsibilities: 

• We expect excellent customer care and problem-solving skills 
• Ability to train and coach others to use software packages if required
• Excellent diary management, planning and organisational skills 
• Competent use of Microsoft Office & Email applications 
• Visiting all clients at least once per year if not more 
• Prepare quotes for clients within a timely period 
• Keep the company CRM ((url removed)) updated daily with forecasts and funnel data
• Develop a close working relationship with our suppliers and source more if required
• Aid the team in preparing Tender responses when required
• Prepare presentations for new modules and products to present to the client base
• Work within the company ISO 9001:2008 quality standards and understand how to fit in within the requirements of the standard 
• You will be expected to attend Exhibitions 
• When not visiting client sites, the role will be expected to be part office-based
• Home-based working can be considered

Required Experience:

• Account Management exposure and experience, ideally in the Acute Healthcare sector 
• Understanding of the NHS Improvement Programme and move to Cloud
• Strong IT skills (including MS Office, Salesforce and Atlassian product suite) Excellent organisation and communication skills 
• Empathetic communicator who can adapt "style" to individual client needs
• Good analytical and decision‐making skills 
• The ability to quickly learn technical terminology and processes, specifically those related to NHS 
• Ability to quickly learn the various operating methods of all business sectors 
• Financial knowledge covering capex justifications and operational benefits
• A natural forward planner who critically assesses their own performance
• Mature, credible, and comfortable dealing with senior managers, including NHS Chief Execs, Financial Directors, etc. 
• Working knowledge of NHS clinical processes, products, and end-use 

Required Skills:

• You are flexible
• You define "good attitude" 
• You enjoy working with a team and alone as the situation dictates 
• You have a great sense of humour 
• You are passionate, optimistic, and energetic 
• You have an insatiable thirst for knowledge and improvement and the desire to grow in your role and in the company

Benefits:

• Commission
• Home-based working can be considered
• Frequent travel opportunities

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; Client Relationship Manager, Sales Manager, Business Development Manager, Customer Success Manager, Key Account Manager, Strategic Account Manager, Sales Executive, Sales Representative, and Account Executive, will also be considered.