Account Manager

Go Plans is a leading residential architectural firm based in London, offering clients end to end services.

Overview:

We are seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, fostering relationships, and promoting additional services throughout the client journey.

Duties:

- Develop and maintain strong client relationships to ensure customer satisfaction
- Identify opportunities to upsell or cross-sell products and services
- Collaborate with the sales team and the design team to ensure client satisfaction and a smooth client journey
- Utilise CRM software to track customer interactions

- Carry out administrative tasks where necessary

Skills:

• Excellent communication skills to effectively interact with clients and internal teams
• Proficiency in Asana or other CRM tools for managing accounts efficiently
• Very well organised, meticulous attention to detail, ensuring data integrity in internal databases and filing systems
• Works well individually and in a team
• Conduct client onboarding and internal meetings
• Experience in the industry would be a great advantage
• Previous Account Management experience is essential

If you are a motivated individual with excellent communication skills, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• sales: 1 year (preferred)
• architecture/build environment: 1 year (preferred)
• Account management: 1 year (required)

Work Location: Remote

Application deadline: 15/05/2024