Accreditation Assistant

Company: Festival Republic

Location: Farringdon, London and onsite at festivals throughout the summer season

Reports to: Senior Accreditation Manager

Working Hours: Full time plus some evenings and weekends onsite at festivals Contract Type: Fixed term until Sept 2024

The successful applicant will work within a team of six, to help implement and manage the accreditation systems used across festivals. Full training on the specifics of the role will be given to the correct candidate; however, an understanding of event accreditation systems along with a proven ability to complete basic administrative tasks accurately and in a timely manner are both essential.

Competencies / Skills / Knowledge / Experience

Required

• Good working knowledge of Excel, Word, PowerPoint, Google Sheets and Outlook.
• Excellent organisational skills and attention to detail.
• Experience in live events.
• Able to work effectively under pressure and to tight deadlines.
• Ability to understand and learn new technology and online systems.
• Excellent written communication skills.

Desired

• Understanding of event accreditation structures.
• Experience in the festival industry.
• Experience in a customer-facing role.

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• You should have the ability to prioritise your workload whilst working to strict deadlines often under pressure.
• You must be punctual and reliable, with the willingness to work extended hours both in the office and onsite, particularly during our peak period of May-August.
• You should be able to liaise and communicate clearly, competently, and politely with colleagues, suppliers and members of the public.

• You will help with coordinating the flow of accreditation in and out of the office, i.e. checking stock when it comes from the suppliers, repackaging, and forwarding to the on-site offices,maintaining clear records of where stock is at all times, being aware of when deliveries are arriving and when everything is required at various events.
• Produce and distribute low-security accreditation in house.
• Keeping and sharing accurate and up to date records of stock issued to different departments.
• Proof reading accreditation copy
• Helping train other members of the team to ensure all processes and procedures are followed correctly.
• Helping to implement on-site processes for the festival accreditation team.
• Assisting in setting up and using an online accreditation system, both in advance of the shows as well as on-site.
• Working at several UK Festivals with the on-site accreditation teams, dealing with staff and public in a polite, helpful, and appropriate manner to reflect the high standards of the festival and this department.
• Carrying out post-show reports and audits of stock.
• Ensuring that unused stock is archived / disposed of appropriately and making sure all records up kept up to date.

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

Festival Republic is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: 25TH MARCH 2024. We reserve the right to close applications at any time.

#FestivalRepublic