Contract Manager – London & South Coast – Full Time £41,000 per annum (DOE) – Plus a car allowance
Are you an experienced Contract Manager?
Are you commercially focused?
Are you good at building client relations?
If you answered yes to these questions, then we may have the role you have been looking for.
An exciting opportunity has arisen in APCOA for a commercially minded Contract Manager.
You will lead, support and motivate operational teams across of a number of sites, developing them to manage resources to deliver an effective and efficient business operation.
This will achieve the budgeted financial results and deliver a performance that consistently exceeds the service levels and KPI standards agreed with the client.
Customer service is key to the success of this account.
The Contract Manager must ensure that all team members are focused on delivering consistently excellent levels of service.
This includes all stakeholders, particularly members of the public.
We are looking for someone that will engage in stakeholder and operations management.
You will be commercially astute, with the ability to provide dynamic and inspirational leadership in a demanding environment.
 
A valid UK driving license is essential for this role as regular travel to the sites will be required.
 
Key responsibilities
- You will oversee budgeting and cost control across contracts.
- Be responsible for the operational management of contracts.
- Build and maintain positive client relations.
- Responsible for account Management and business development.
- Manage the teams, including appraisals, disciplinaries, rotas and any arising conflicts.
- In charge of ensuring Health & Safety policies are adhered to.
 
Requirements
- Proven multi-disciplinary experience in operational, contract, commercial and project management
- 2 years minimum contract management experience in a client facing role.
- Experienced in setting and managing budgets and KPIs performance.
- Strong leadership and people management skills; able to coach, motivate and train staff to produce positive results.
- Excellent communication and interpersonal skills at individual, team and group level.
- Excellent relationship management skills and able to build, develop and maintain positive working relations with clients, suppliers and internal support services.
- Able to produce informative and concise reports and make effective oral and written presentations.
 
Why work for us
- A dynamic and collaborative working environment
- Opportunities for professional development
- Competitive salary and benefits package including, 33 days Annual Leave (incl 8 Bank Holidays), Pension, Training and Development, Employee Discount scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing contracts, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.