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SalaryOur Values
In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.
Our Values are:
About the team we are recruiting to
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
The Business Systems (Children’s) Team provides high quality business systems and expert support to hundreds of users of our main Children’s Services information systems, LCS and EHM. We work to ensure that good quality and timely record-keeping and the effective use of our resources support children, young people, and their families to live their best lives.
What is the job role?
The Team has an exciting apprenticeship opportunity to support in providing a diverse range of functions to drive Social Care in continuing its transformational journey.
The role will focus on user support within our Children’s Case Management Systems such as: Assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality.
The apprentice will study towards the Level 3 Business Administrator Apprenticeship Standard. Further information about this apprenticeship can be found here:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
This apprenticeship role is a fixed term contract for 21 months in line with the length of the apprenticeship training.
The post will be based in our offices at One Friargate, Station Square, Coventry, United Kingdom.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for applicants that have:
- Strong numerical skills and attention to detail
- An understanding of what excellent customer service means
- Strong IT skills, including the ability to use a variety of programs for word processing, data entry, and presentation of documents
- An understanding of data protection and the importance of confidentiality
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'
Closing date: Sunday 4th February 2024
Pre-interview and assessment date (via Microsoft Teams)*: Wednesday 14th February 2024
Interview date(s) (Face-to-face): Wednesday 21st February 2024
* The pre-interview is a short session to give the candidates further details of the apprenticeship role and to help them understand what to expect from and how to prepare for the final interview. You will also complete a short diagnostic assessment to check the level of Maths and English that they are currently working at and identify any support they may require.
Did you know that there is support available to help you with your application?
If you would like support in completing your application or have any questions about our recruitment and selection processes, help is available at The Job Shop.
We would recommend that all applicants take advantage of this service in order to maximise the chances of being shortlisted.
Address: 1 Bull Yard, Coventry, CV1 1LH
Phone: 024 7678 5740
Email: jobshop@coventry.gov.uk
Website: http://www.coventry.gov.uk/jobshop
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards & benefits package which includes:
- Flexible working arrangements
- An outstanding local government pension scheme
- Great opportunities to develop with access to accredited courses.
- Access to an award-winning Occupational Health Service
- Salary Sacrifice Scheme
Coventry City Council
