Administration Assistant

We are seeking dedicated individuals to join our team in the Hospitality industry. As a Administration assistant professional, you will play a vital role in providing exceptional guest services and ensuring a positive experience for all patrons. This position offers opportunities to work in various settings such as restaurants, hotels, catering services, and more.

Responsibilities:

• Provide accurate information and assistance to customers regarding products, services, and policies
• Resolve customer complaints and escalate issues as needed to ensure timely resolution
• Identify and implement process improvements to enhance the customer experience
• Collaborate with other team members to achieve departmental goals and objectives
• Maintain detailed records of customer interactions and transactions

Qualifications:

• High school diploma or equivalent required; Bachelor’s degree preferred
• Previous experience in customer service or related field preferred
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment

Job Types: Full-time, Permanent

Pay: From £24,834.76 per year

Benefits:

• Company events
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/05/2024