Administration Assistant (Planning)

Post: Administration Assistant (Planning) Ref: AP

Salary: £14,872 p.a, (25 hours week Monday-Friday 10-3)

With exciting developments such as Brookfield Riverside, the regeneration of Waltham Cross Town Centre and Sunset Studios for film, television and animation, Broxbourne is an exciting place to live and work, with the Council’s Planning team leading the way on these exciting projects.

If you want to work in a busy, challenging yet fulfilling environment at the heart of the Council, then this is the place for you.

An exciting opportunity has arisen to work in a busy and thriving Planning Department. We are looking for an enthusiastic and organised individual to provide general administration support in our Planning Administration Section. You should possess excellent interpersonal and communication skills with the ability to work on your own initiative. You should have experience of working in a customer facing environment and be able to demonstrate a high standard of customer care. Ideally you will have good ICT skills and possess appropriate GCSE/’O’ level passes in English and Maths or equivalent qualifications.

• Provide general administrative support to the Planning service.
• Assist the Technical Assistant in downloading and collating planning applications and once registered, index and redact applications onto the Council’s document management system.
• Act as the first point of contact for customers on the telephone and in reception.
• Take telephone payments for planning applications.
• Process and redact all neighbour and statutory consultee responses onto the planning database and document management system.
• Process amended plans onto the document management system.
• Respond to Solicitor and planning history enquiries.

We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.

Details and application forms for all job vacancies are listed on the Council’s website.

Application forms must be submitted online by 4 April 2024 quoting the above reference.

To find out more please visit www.broxbourne.gov.uk/planningjobs

For an informal discussion about the role requirements, please email diane.parsley@broxbourne.gov.uk

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.

Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk

Website: www.broxbourne.gov.uk

How to apply

Please apply online via the link provided.

Please note, we do not accept CV’s submitted without a fully completed online application form.