Administration Officer

Administration Officer, Educational Organisation, temporary role to start asap until end of July possibly through to October £16.40 p/h plus holiday pay accrual. You need to be immediately available and will have the opportunity to work on a hybrid basis.

Our client, an educational organisation, based in London requires an Administration Officer. The role will lead on day to day running of the region’s quality assurance processes, drafting correspondence on behalf of the Director and engaging the inspector workforce as required. You will need first class communication skills and a strong grasp of admin processes including excellent Excel skills including pivot tables.

Duties of the role will include:

• Develop and maintain effective workflow management processes & monitoring which supports effective provision of management information
• Log and track incidents, waiver requests, correspondence, quality assurance and complaints through to timely resolution
• Organisation of the regional duty desk, tracking and Quality Assurance processes & providing IT support
• Drafting & coordinating outgoing communications & maintaining regional online communications
• Management of data, provision, analysis and presentation of regional information
• Resolving queries promptly and appropriately, liaising as necessary
• Ensuring that projects and tasks are delivered to agreed timescales and standards
• Support the Senior group and contribute to the wider work of the Regional Support Team
• Support the organisation of regional conferences, seminars & regional improvement events
• Receive and log queries, answering them in line with policies and procedures and escalating as required
• Support regional conferences, seminars and regional improvement events, arranging and supporting key meetings
• Politely yet assertivelychasing overdue reports, ensuring they are fully completed, highlighting any initial problems
• Using strong proof reading skills, to highlight issues, before escalating problems as needed
• Regular manipulation of large Excel data sets including Pivot Tables
• Managing busy email inbox - internal and external stakeholders

Skills and experience:

• Confident MS Office knowledge with particular focus on Excel manipulation of large Data Sets & pivots
• Good written & verbal communication skills, working effectively with team & relevant stakeholder
• Logical approach to problem solving is required
• Prioritise, plan and deliver key activities without close supervision
• Able to work on a series of unrelated problems simultaneously
• To lead by example and uphold and embody corporate values at all times
• Ability to liaise with Senior level Stakeholders and a confident phone manner
• Eye for detail and the ability to self-check your work when undertaking administrative tasks
• Full DBS will be required

This is an excellent opportunity. Apply now!

Due to the large number of applications that we receive, only shortlisted applicants will be contacted.

Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency.