Administrative Assistant

External Job Advert
Job role: Administrative Assistant
Location: Based in Fareham (11 Little Park Farm Road, PO15 5SN)
Hours: Monday- Friday 9am-5pm
Salary: Starting from £20,500 per annum 
 
The job role
Assist the team of property managers in the day-to-day maintenance and administration of their buildings:

• To ensure standards and deadlines are achieved
• To answer telephone calls, and e-mails and from these organise various tasks, for example:
  • small works orders with contractors and following up to ensure site attendance and job completion
  • Issue keys to contractors and residents and order spares
  • Issue parking permits to residents
• Attending site as and when required
• Preparing mail merges, drafting letters if required
• Deal with resident and on-site staff enquiries
• Keep appropriate records/action sheets, copy emails etc
• To respond to all letters in a timely fashion.
• To ensure a prompt and efficient service in relation to the above duties.

Who are we?
 FirstPort isthe UK’s leading residential property service provider, caring for 330,000homes in England, Wales and Scotland, across 5,800 developments. With overfour decades of experience and 3,300 employees, FirstPort works withdevelopers, investors, freeholders and over 1,600 Resident ManagementCompanies.
FirstPort is amember of the Association of Residential Managing Agents (ARMA), theAssociation of Retirement Housing Managers (ARHM), and Property ManagersAssociation Scotland (PMAS). As well as holding a Five Star Rating from theBritish Safety Council, it has been awarded the British Safety Council’sprestigious Sword of Honour, is an accredited Safe Agent and belongs to TheProperty Ombudsman. FirstPort has also been named as one of the UK’s TopEmployers by the Top Employers’ Institute for the last five consecutive years.
 Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.
What’s next?
To start your application for this role we will ask you to upload your CV and answer a few questions.
Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.