Company

Cambridge University HospitalsSee more

addressAddressCambridge, Cambridgeshire
type Form of work- Full-time
salary Salary£22,816 - £24,336 a year
CategoryAccounting & Finance

Job description

Main area
Discharge Planning
Grade
Band 3
Contract
Permanent: 7 Day service, including weekends/bank holidays, flexible between hours 07.30-17.30
Hours
Full time - 37.5 hours per week (7 Day service, including weekends/bank holidays.)
Job ref
180-F-246019-RE
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division F
Town
Cambridge
Salary
£22,816 - £24,336 p.a. pro rata
Salary period
Yearly
Closing
01/04/2024 23:59
Interview date
09/04/2024

Job overview

We are looking for a well organised, enthusiastic and motivated individual to join our team in Discharge Planning. This role will include a wide range of duties to assist in the day to day running of Discharge Planning.

We are looking for an administrator with a positive approach and excellent inter personal/communication and IT skills. The role is varied and you would provide administrative support to our Discharge Planning Team liaising with colleagues in a wide range of groups and organisations.

Main duties of the job

To support the management of a professional administration service to the Discharge Planning team, to all of its users including patients, relatives and colleagues from both internal and external organisations.

Working with support and minimal supervision, to undertake a variety of tasks to support patients discharge pathways.

Working within specified areas, to undertake a variety of delegated tasks to support the delivery of the service to patients, in accordance with agreed guidance/care pathways.

Working with support and minimal supervision to undertake a variety of tasks to support the delivery of patients discharge pathways.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close midnight on 1st April 2024.

Interviews are due to be held week commencing 9th April 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria

    Educated to GCSE level or equivalent.

    NVQ level 2 Customer Service/ Business Admin /ITQ or equivalent experience.

Desirable criteria

    Typing qualification or equivalent.

    Secretary qualification or equivalent.

Experience

Essential criteria

    Experience of working in a busy office environment or reception role.

    Experience of prioritising, planning and organising own tasks.

    Working within guidelines.

    Experience of customer service or dealing with the public.

    Data entry.

    Experience of IT packages - Microsoft Office.

Desirable criteria

    Previous experience of working in the NHS.

    Experience of call handling.

    Experience of dealing with difficult situations and confrontations.

Skills

Essential criteria

    Ability to work as part of a team.

    Good communication skills including telephone, email and face to face.

    Ability to follow processes and procedures.

    High level of ability to organise and manage own time keeping to schedule and deadlines.

    Accurate and speedy typing and key board skills.

    Good organisational skills.

    Ability to meet deadlines.

    Willing to take on/learn new skills.

    Ability to show attention to detail and accuracy.

    Ability to adapt to change.

    Ability to work under pressure.

    Ability to store and safeguard confidential documents.

Desirable criteria

    Knowledge of the Trust including awareness of the Trust's priorities.

    Knowledge of Trust information systems.

    Knowledge of Medical Terminology.

Additional Requirements

Essential criteria

    The ability to understand and beha.ve at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Further details / informal visits contact

Name
Nazreen Nawaz
Job title
Directorate Support Manager
Email address
nazreen.nawaz2@nhs.net
Telephone number
01223 274965
Refer code: 3078665. Cambridge University Hospitals - The previous day - 2024-03-25 14:01

Cambridge University Hospitals

Cambridge, Cambridgeshire
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