About us
AGM Pumpseal is an essential part of the AGM Service Division. From the Southampton office, AGM Pumpseal provides specialist services for pumps and pressurisation services throughout the South Coast of England.
Our work environment includes:
- Flexible working hours
- Relaxed and friendly atmosphere
- On-the-job training
Responsiblities:
- Answering the telephone
- Greeting office callers
- Send relevant service documentation to clients
- Set up planned and reactive calls
- Update computer systems with service information and equipment
- Assist Office Manager as required
- Preparation of sales/remedial quotations
- Ordering of goods/liaising with suppliers
- Respond in efficient timely manner to clients/colleagues
- Process online web orders/organise couriers
- Process export orders/paperwork
- Prepare RAMS
- Organise equipment calibration
- Take payments from clients face to face/over the phone
- Paperwork filing manually or electronically
- Calculating and processing of sales invoices
- Assist sales invoice authorisation/engineers’ timesheets
- Carry out general office duties
- Understand and adhere to Company Policy and Health and Safety requirements
Skills:
- 4 GCSEs at grade C/4 or higher including English and Maths.
- Previous Administrative/office experience
- A confident and polite telephone manner
- Good knowledge of MS Office (Word, Excel and Outlook)
- A willingness to develop knowledge of pumps and pressurised systems
- Ability to communicate effectively
- Self-motivated and organised
- Ability to multitask
- Attention to detail
- A positive “can do” attitude
Job Type: Part-time
Salary: £10,982.40-£15,000.00 per year
Expected hours: 24 per week
Benefits:
- Bereavement leave
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Southampton, SO16 9JW (required)
Work Location: In person
Application deadline: 30/04/2024