Administrative Assistant

• Client Administration Support
• £35,000
• Monday to Friday
• Home based with regular travel to the Office
• Comprehensive Company benefits (inc. healthcare insurance)

About the Client

As a thriving tech company at the cutting edge of technology since 2004, we work with passionate teams from around the world to enhance property businesses through automation. To date, we’ve automated over £2bn in rental property payments. And we’re just getting started! This is your chance to join a very successful business and be part of our continued growth in the UK market.

The role

We are currently seeking a detail-oriented and proactive individual to join our team as Client Administration Support. In this role, you will play a crucial part in providing administrative assistance to our clients, ensuring smooth and efficient operations Moreover, you will collaborate closely with the compliance team to ensure that customers remain on track with providing updated documentation.

Truth, Care and transparency are the core of all communications and engagement with clients and colleagues.

Key Responsibilities

• Serve as the primary point of contact for client administrative inquiries and requests.
• Coordinate and manage client documentation, ensuring accuracy and completeness.
• Assist clients with change of details, updates, and any necessary paperwork.
• Provide administrative support to the client services team, including data entry, file management, and document preparation.
• Respond promptly and professionally to client communications, maintaining a high level of customer service.
• Collaborate with internal teams to ensure seamless communication and coordination.
• Manage and update client databases and records.
• Handle general administrative tasks to contribute to the overall efficiency of the client support function.

Qualifications

• Previous experience in administrative support or a related role preferred.
• Proficient in MS Office applications (Word, Excel, Outlook).
• Strong organisational and multitasking abilities.
• Exceptional communication skills, both written and verbal.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work collaboratively in a team-oriented environment.
• Familiarity with CRM software is a plus.
• Passion and enthusiasm for a customer-centric approach

We read through each application thoroughly and respond quickly to those we think would be a good fit for the role.

Looking forward to hearing from you.