Administrative Assistant

Job description

Clear Legal Marketing brokers relationships between parties using technological advancements within a variety of systems to pave innovative gateways that create successful business operations for our clients. Our vast experience across various sectors gives us the unique ability to provide holistic advice on many legal matters ranging from financial services to consumer claims. We are looking for Admin & Sales Assistants to join our successful Credit Reclaim Team as part of Clear Legal Marketing.

The successful candidate will be required to work within the Credit Reclaim Team and assist in processing a large volume of claims.

The role will involve:

· Liaising with our clients and lenders to ensure our claims reach the correct decision in good time

· Drafting full complaint letters

· Chasing clients to provide the relevant supporting documents for their claim

· Submitting our clients claims via email and online claims portals

· Updating clients on the claim process

· Assisting with collection of our costs

· Working with the Financial Ombudsman

· Dealing with our client’s day to day queries

· Ensuring our clients complete the sign-up process correctly

The successful candidate will be required to work as part of a team but apply their own initiative to meet individual and team targets. They will also be eager to learn, have excellent communication skills and be comfortable taking and receiving phone calls.

Previous experience within a Claims Management Company or litigation environment is preferred but not necessary.

Full training will be given to the successful applicant.

Job Types: Full-time, Permanent

Salary: £20,000.00 per year

Benefits:

• Company pension
• Flexitime
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• Customer Service: 1 year (preferred)

Work Location: Hybrid remote in Manchester M15 4LD