Administrator

Quest Employment are working with a financial services holding company to find an experienced Administrator to take over their coordinating and administrative activities.

Hours:

• Monday to Friday, 9am - 5pm
• 1 hour unpaid lunch break

Duties:

• Handling outbound and inbound calls
• Administrative tasks such as responding to letters and emails, updating systems, and processing payments
• Agreeing affordable arrangements
• Comply with Data Protection legislation, and company processes and procedures
• Personal compliance with the applicable conduct rules
• While carrying out regular responsibilities, ensure all regulatory and statutory standards are met
• Ensure fair treatment of customers
• Support and liaise with Team Managers and Senior Managers
• Ad-hoc duties as required by Line Manager

Requirements:

• Experience in an administrative or call centre role
• Experience within the Financial Services sector (preferred)
• High level of accuracy and attention to detail