Address
Form of work
SalaryPay Rate: 11.44 per hour
Working Hours: 36.25 hours per week (Monday to Friday 8:45am to 5pm)
Start Date: ASAP
Contract Length: Until July initially
Location: Midlothian (EH18) - Office based
Duties:
- Coordinate travel arrangements for colleagues across the business including flights, accommodation, transportation, and activities.
- Liaise with travel suppliers, such as airlines, hotels, car rental agencies, and tour operators, to secure bookings and negotiate rates.
- Prepare and distribute travel itineraries, including detailed information on destinations, accommodation, and activities.
- Process bookings, reservations, and cancellations accurately and efficiently.
- Assist with inquiries, provide travel advice, and resolve any issues or concerns.
- Handle administrative tasks, such as data entry, filing, and maintaining client records.
- Collaborate with team members to ensure excellent customer service and client satisfaction.
Essential skills/ qualifications:
- Confident with arranging travel plans, booking hotels etc.
- High level of computer literacy, including Word, Excel, and PowerPoint.
- Strong team player, working considerately with others.
- Customer-obsessed mindset.
- Ability to remain calm, focused, and work under pressure.
- First-class written, editing, and communication skills.
