Administrator

Position Title: Administrator

Duration: 12 Month

Location: Whitley

Contechs are currently recruiting on behalf of a Luxury Automotive OEM based in Whitley who are seeking a Customer Service Advisor/Administrator to join their team.

• As an Customer Service Advisor/ Administrator you will provide high quality service to the Client’s customers and exemplary support to the Customer Experience Centre.
• You will be working alongside a large team to deliver the overall Client UK Customer Experience Centre objective.
• You will be responsible for all general administrational duties within the Customer Experience Centre.
• You will be part of a large team, working in a fast paced and energetic environment, whilst managing inbound and proactive contacts to and from customers, Retailers and third parties on a daily basis.

What You’ll Need

• It’s essential that you have 2 years’ experience within an administrational based position.
• You will be results oriented with a determination to make things happen.
• A highly motivated, energetic and inspirational team player.
• Ability to influence effectively across the network, balancing a broad range of priorities, with minimal supervision and under great pressure.
• Clear demonstration of a Customer First mind set in everything that they do.
• Confident and outgoing with exceptional networking, interpersonal and influencing skills, possessing advanced communication skills.
• Process orientated with great attention to detail

You’ll also need

• Excellent time management skills, able to work to deadlines on multiple tasks and deliver results to agreed schedules
• Ability to understand, interpret and action improvements
• Strong decision making and problem solving skills
• Ability to make quick and competent decisions

Additional Information:

· Hybrid working Tues/Weds in office

Excellent Opportunity with immediate starts available.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: £22.16 per hour

Expected hours: 40 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person