Address
Form of work
Salary- Salary: Circa £23,000 per annum
- Location: Milton Keynes
- Job Type: Full-time
Our client in Milton Keynes is on the lookout for a dedicated Supporter Care Administrator to join their team. This role is pivotal in providing exceptional support to their donors and fundraisers, fostering enduring connections that ensure a lifetime relationship with the charity.
Day-to-day of the role:- Writing heartfelt thank-you letters to donors and supporters, acknowledging their valuable contributions.
- Offering assistance with fundraising activities to help supporters in their efforts.
- Ensuring a seamless and positive experience for supporters, from the initial interaction and throughout their journey with the charity.
- Maintaining accurate records of supporter interactions and transactions using CRM databases.
- Collaborating with team members to enhance supporter care strategies and processes.
- Experience in engaging with the public and/or volunteers.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office suite and experience with a CRM database.
- Empathetic and genuine communication style, especially when interacting with individuals who may be experiencing challenging times.
- Organised, attentive to detail, and capable of managing multiple tasks simultaneously.
- Competitive holiday entitlement of 25 days per annum, excluding UK Public Holidays.
- Access to an Employee Assistance Programme.
- Option to join our healthcare scheme.
To apply for this role, please submit your CV to , apply online or telephone .
