Administrator

The administrator will be required to promote and support the mission and vision of the service for which they are responsible. They will: Adapt to and support any changes that are implemented to improve the service At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner Demonstrate their commitment by the efficient completion of all tasks allocated Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations Adhere to equal opportunities policy throughout the course of their employment Ensure building security; have thorough knowledge of doors/windows/alarm Administration Providing administration/ reception support to the wider DDHF team and our member Practices Inputting data Document management Ensure urgent correspondence and items of relevance are immediately brought to the attention of the Managing Director, Chair and Directors and respond to correspondence, as appropriate Circulate information to members of the wider DDHF team as required Develop and maintain systems and update information to be shared between DDHF & member practices Comply with any internal or external audits where required Coordinate IDS Locality meetings, attend and take minutes/actions Coordinate IDS mutli-disciplinary team meetings, and attend IDS Coordinator meetings Open and appropriate distribution of all postal correspondence Minute DN coordination, SPLW/CPN, SPLW/HCC Team meetings and ad hoc meeting as required e.g. internal community hospital meetings, EHCP meetings Ad hoc organisation of corporate events for DDHF Ad hoc circulation of communications to Practices as required Personal/Professional development The post-holder will participate in any training programme implemented by DDHF as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for their own development, learning, and performance and demonstrating skills and activities to others Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with the organisational policies and procedures relating to confidentiality and the protection of personal and sensitive data. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members, patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly